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Richard MAIER

Berne

En résumé

Company :

SICAP is a company who provide mobile technologies and services for customers/providers/operators all over the world.

SICAP is recognised lead in smartphone management.

VisitArray

Mobile Technologies : SMS, MMS, OMA DM ...
Network mobile : GSM, SS7, HLR, VLR ...

Technology : Java, Websphere, Resin, Tomcat, Jboss


Main Skills Summary :

- Expert in maintenance and integration for systems/applications : Java, applications servers under resin, Websphere with DB management including good IT based skills.
- Extensive experience in consulting, architecture, feasibility study
- Energetic and decisive experienced in customers market opportunities generation and Project Management
- Management of projects restructuration, improvement (hardware, ressources, method)
- Management of the change request (team leading, ressources cost, planning, delivery)

System/DB knowledge :
- Oracle 10g/11g (certification), SQL server 2005, Mysql ...
- VM or Clusters Red hat and SPARC (linux maintenance system certification) : Linux, Sun and Windows servers
- ITIL Foundation certification
- ITIL Intermediate OSA

Mes compétences :
Chef de projet
Ingénieur Support
Mobile
Support

Entreprises

  • Sicap - Ingénieur

    Berne 2007 - maintenant Company :

    SICAP is a company who provide mobile technologies and services for customers/providers/operators all over the world.

    SICAP is recognised lead in smartphone management.

    Visit www.sicap.com

    Mobile Technologies : SMS, MMS, OMA DM ...
    Network mobile : GSM, SS7, HLR, VLR ...

    Technology : Java, Websphere, Resin, Tomcat, Jboss


    Main Skills Summary :

    - Expert in maintenance and integration for systems/applications : Java, applications servers under resin, Websphere with DB management including good IT based skills.
    - Extensive experience in consulting, architecture, feasibility study
    - Energetic and decisive experienced in customers market opportunities generation and Project Management
    - Management of projects restructuration, improvement (hardware, ressources, method)
    - Management of the change request (team leading, ressources cost, planning, delivery)

    System/DB knowledge :
    - Oracle 10g/11g (certification), SQL server 2005, Mysql ...
    - VM or Clusters Red hat and SPARC (linux maintenance system certification) : Linux, Sun and Windows servers

  • CEGID - Administration/Intégration serveurs

    2006 - 2007 Hardware/Software servers management and integration
    Windows 2003 R2 or Linux Fedora core servers.

    Network and backup setup
    DB solutions (SQLSERVER 2000, 2005, ORACLE 9 and 10g)

    Customers training and internal support.

  • NEUF - CEGETEL - Team Leader N2

    Boulogne-Billancourt 2005 - 2006 TELEPERFORMANCE France – Solutions Globales de Télémarketing & Téléservices
    Client : Groupe NEUF CEGETEL – Opérateur alternatif de services

    - Coordination et gestion de l'équipe Lvl1
    - Emission / Réception d’appels téléphoniques
    - Dépannage technique sur PC / Mac / Linux
    - Suivi technique des dossiers clients – Réunion de reporting avec le management
    - Traitement des incidents ne pouvant pas être traités au niveau 1

  • Freelance - Consultant informatique

    2004 - 2004 - Etude de la problématique des clients (Entreprise – Particulier)
    - Conseils à la mise en place de nouvelles architectures, installations réseaux
    - Déplacements sur site pour la résolution des pannes informatiques et réseaux
    - Réalisation de sites Internet
    - Cours / Formations informatique (Entreprise - Particulier - Association)

  • Telecom Italia - VRP

    2004 - 2004 Telecom Italia – Solutions de services en Télécommunications

    - Prospection B to C de produits ADSL et abonnements téléphoniques
    - Suivi de la clientèle
    - Objectif de 4500€ /mois
    - Mise en place d’argumentaires de ventes
    - Mise en place des fichiers cible clientèle

Formations

Réseau

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