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Sebastien PERSON

ANTONY

En résumé

Field Applications Engineering and Field Quality Manager - EMEA networking at Micron Technology.

Customer coverage/Market segment : EMEA networking global OEMs.
Products: SDRAM SDR, DDR, DDR2, DDR3, DDR4, RLDRAM, HMC, DRAM modules, NAND, e-MMC, e-USB, NOR, SATA/SAS/PCIe SSD

Mes compétences :
Electronique
Management
Qualité
C
Informatique

Entreprises

  • Micron Technology - Field Applications and Customer Quality Manager - EMEA networking

    2014 - maintenant Added responsibility of post-sales Field Quality support (RMA, Failure Analysis, production crises), to Field Applications Engineering previous role (pre-sales)
  • Micron Technology - Field Applications Manager - Networking

    2012 - 2014 EMEA networking FAE team Manager. Direct reports are Global FAEs responsible of the technical support of major OEMs in Telecom Infrastructure market segment. Acting as Global FAE for one major customer.

    Define and set-up goals for direct reports and accounts virtual team members; alignment and negotiation with other departments (Upper Management, Business Units, Sales Account teams). Evaluate goals and performances. Listen, guide, coach and develop team members. Set-up expectations.

    Work with team and consolidate data and presentations for internal reporting (regular reporting, quarterly business review with BUs & management, …). Data mining and analysis.

    Active contributor in companywide internal projects :CRM (SalesForce.Com) deployment, adoption, enhancement in EMEA. Shared best practices with HQ SFDC program team and wide audience in EMEA.
  • Micron Technology - Memory Senior Field Application Engineers

    2007 - 2012 Technical support, business development, marketing
    Global technical account manager Alcatel-Lucent
    Territory coverage: France, Spain and Portugal + coordination wordwide
    Memory devices technologies: SDRAM SDR, DDR, DDR2, DDR3, RLDRAM, PSRAM, LPSDR, LPDDR, LPDDR2, MCP, POP, NAND SLC, NAND MLC, NAND e-MMC, SSD, e-USB
    Markets: networking, computing, industrial, automotive, consumer, mobile
    Channels: OEM, distribution, EMS, ...

    Mission:
    - Identify, track and complete customer qualifications
    - Identify new business and obtain qualifications, design wins and validations
    - Build strong relationships with customer/enabler/advisor engineering groups and advanced procurement groups
    - Solve technical problems
    - Provide customer feedback and product requirements to marketing and internal technical teams
    - Global technical account manager for a strategic customer: drive internal teams and customer to achieve designs and production ramp-up in a complex environement (multiple design sites, ODM, EMS in Europe, Asia, North America).
  • Samsung - Manager, Senior Field Application Engineer

    La Plaine Saint-Denis 2000 - 2007 Customer technical support: security controllers product range
    Cross-cultural project co-ordination
    Problem solving and troubleshooting
    Smart card and Flash card technologies
    C, assembly, firmware
    Security process and certification, cryptography
    ARM & CALM16 controllers, EEPROM, NOR FLASH, NAND FLASH, S/W drivers
  • NEC - Design Engineer

    Nanterre 1997 - 2000 Cryptography IP H/W design (RSA, Eliptic Curve, SHA-1)
    Smart card microcontroller Design
    IC Specification, design test, documentation, customer support
    Verilog
  • CEA - S/W engineer

    PARIS 1996 - 1997 Military service as S/W engineer
    video signal processing (infra-red)
    Tore-Supra

Formations

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