En résumé

Mes compétences :


  • Route des Vins du Jurançon - Animation, promotion de la Route des Vins du Jurançon

    2012 - maintenant
  • Standard Chartered bank - Customer Service Officer

    Londres 2008 - 2011 Revenue Target
    • Identify incremental revenue opportunities
    • Transaction banking managed revenues (support to the Relationship Manager)

    Client Servicing
    • Deliver client service for Banks in geographic coverage (Algeria, Morocco and Tunisia).
    • Conduct periodic service reviews with clients / analyzing client queries for root cause of common issues
    • Provide monthly statistics to improve catching revenues efficiency
    • Support in organizing clients events / seminar for Banks
  • Natixis - IFI - Technical and Commercial Assistant Front Office - Paris

    Paris 2007 - 2008 • Network Manager support for commercial offers (account opening, negotiation of income fees in order to serve the needs of our customers)
    • Interface between the correspondent banks and NATIXIS operational department (back office and middle office) to develop the business and customer relationships.
    • Create and follow-up the status reports for invoice statements, contracts, contacts.
  • NATIXIS - Commodities Finance – Back Office – Paris

    Paris 2005 - 2007 • Treatment of trade finance operations especially for commodities products (petroleum, oil, gas, metals…): documentary credits, documentary collections, wire transfers, guarantees.
  • NATEXIS BANQUES POPULAIRES - Foreign Department – Back Office – Charenton-le-Pont

    2001 - 2005 • Treatment of import and export documentary collections: management of the whole files, settlement of requests from customers and foreign banks.