Route des Vins du Jurançon
- Animation, promotion de la Route des Vins du Jurançon
2012 - maintenant
Standard Chartered bank
- Customer Service Officer
Londres2008 - 2011Revenue Target
• Identify incremental revenue opportunities
• Transaction banking managed revenues (support to the Relationship Manager)
Client Servicing
• Deliver client service for Banks in geographic coverage (Algeria, Morocco and Tunisia).
• Conduct periodic service reviews with clients / analyzing client queries for root cause of common issues
• Provide monthly statistics to improve catching revenues efficiency
• Support in organizing clients events / seminar for Banks
Natixis
- IFI - Technical and Commercial Assistant Front Office - Paris
Paris2007 - 2008• Network Manager support for commercial offers (account opening, negotiation of income fees in order to serve the needs of our customers)
• Interface between the correspondent banks and NATIXIS operational department (back office and middle office) to develop the business and customer relationships.
• Create and follow-up the status reports for invoice statements, contracts, contacts.
NATIXIS
- Commodities Finance – Back Office – Paris
Paris2005 - 2007• Treatment of trade finance operations especially for commodities products (petroleum, oil, gas, metals…): documentary credits, documentary collections, wire transfers, guarantees.
NATEXIS BANQUES POPULAIRES
- Foreign Department – Back Office – Charenton-le-Pont
2001 - 2005• Treatment of import and export documentary collections: management of the whole files, settlement of requests from customers and foreign banks.