HP FRANCE
- SALE
2004 - 2010
Work Experience
2004/2009
2001/2004
2000/2001
1996/2000
Sedentary Sales person store HP France
Team Leader in charge of a sales team of 7 persons
? Developing a perennial relation with key interlocutors.
? Identifying the organization, priorities, and the customer?s computer needs.
? Identifying and implementing short and middle term projects.
? Referencing the company?s offers.
? Signing call order contracts.
? Implementing the human and technical means to respond.
Welcoming customers over the phone
Analyzing their needs
Offering the best adapted products and services
Transforming the quotes in firm orders
Developing the portfolio by exploring new potential accounts over the phone
Identifying the development projects and anticipating their offers
Customers follow up, needs definition, negotiation and sale.
Order processing, expedition and shipping follow up.
Invoicing, customer?s notification on payables and conflict solving.
Purchasing management, relations with suppliers, optimization of stocks.
Computer data acquisition,
Completion of sales and margin objectives
200% objectives completion
Sedentary Sales Person WSTORE SA
Building customers data bases
Identifying potential clients
Exploring potential customers, Presenting products and services
Consumer loyalty development, meeting with customers
Completion of objectives,
Specific timing assignments
Customers management (about 100 customers)
Main partners: HP, COMPAQ, IBM, MICROSOFT, BROTHER ?
Customers follow up, definition of needs, negotiation and sale.
Order processing, expedition and shipping follow up.
Invoicing, customers notification on payables and conflict solving
Purchases management, relations with suppliers, optimization of stocks.
Computer data acquisition,
Completion of sales and margin objectives.
Management of a portfolio of 300 clients (small/medium/large companies)
Network facilitation
Awareness raising on pending promotions
Implementation of quotes and sales
OPALIS (FRANCE TELECOM) Ivry sur Seine
Bilingual Supervisor for a multi-products and multi-lingual operation
TOSHIBA SYSTEME France Puteaux
Building customers data bases
Identifying potential clients
Exploring potential customers, Presenting products and services
Consumer loyalty development, meeting with customers
E.C.R. (Networks Sales team)
Management of a 400 resellers portfolio
Network facilitation
Awareness raising on pending promotions
Implementation of quotes and requirements
Assisting the sales engineer
Resellers orders follow up
data processing telemarketing service
within the TOSHIBA information department
Receiving and processing faxes and phone calls
Processing customer complaints
High level technical information
Processing and updating of clients database (warranty registering)
Detection of final customer projects and large accounts
Information and awareness raising on pending promotions
Training of new staff
Processing customer complaints
