En résumé

15 years in the Spa & Hospitality Industry!

An exciting expat life in Asia for almost 10 years, for a creative and visionary person!

Spa Director in well known 5*, Intercontinental ,The Ritz Carlton , Waldorf Astoria!

Entrepreneurial mind and Hands-on Personality!

Pre-Opening, Re-Branding, Consulting , Business Hotel and Resort experience.

Aspires to create, develop and structure an innovative and unique project through a Senior Position in the Hospitality or Cosmetics Industry.

An Aesthetician/Cosmetician/Therapist/Sales background with a real understanding of Financial and Marketing!

5* Spa & Cosmetics Chinese Market Expert.

"So Osmose Collection" Limited, HK. Consulting Company available for Spa Project.

Mes compétences :


  • So Osmose - Consultant

    2013 - maintenant Spa conceptualization
    Market study
    Pre opening
    Operation scope of work
    Marketing strategy
  • MSPA int. JW Marriott 5* & Renaissance Hotel Shanghai, China - Director Spas at JW Marriott and Renaissance Hotel

    2012 - 2013 Description of the Facilities
    1/ Mandara Spa at JW Marriott –Tomorrow Square in Shanghai, is inspired by Asian Culture. The Spa comprises 3 Deluxe Suites with Terrazzo bathtubs for 2, 3 Double Suites, 2 Single Suites, Reception Lounge and a full service Spa & Hair Salon .

    2/ Mandara Spa at Renaissance-Putuo in Shanghai, is furnished on a Contemporary Style with glass ceiling. The spa includes 1 Signature Treatment room with a Slab marble table, 2 Deluxe Suites with marble bathtubs, 5 Single Rooms, 1 Chronotherapy Experience Bathtub, 1 Spacious Relaxing Lounge,1 Hair Salon and Manicure/Pedicure Boutique,1 Foot Massage & Entertainment Room ( Large Plasma TV) 1 Reception & Spa Boutique .

    Key responsabilities

    Financial : Budget, Forecast, Price Margins, Contract negotiation, P/L,KPIs
    Sales & Marketing : Year Marketing Strategy, Membership card , Planning, PR Activity,Promotion, Collaterals (Using Publisher and Power point)
    Concept : New Spa Menu
    Purchasing : Sourcing new suppliers, Contract , Quantity, Price
    Human Ressources : Manning Budget, Recruitment, Manpower outsourcing
    Training : SOP , Protocols , Frontline Services and Sales Coaching, Visual Merchandising, Therapy.

  • The Ritz -Carlton Shenzhen , China - Director Spa, Fitness & Hotel Boutiques

    2011 - 2012 Facilities :
    Spas of 10 rooms, ( 1 Deluxe Suite, 1 water therapy ( Vichy Shower, Water bed), 4 Singles rooms, 4 Outside Cabanas with full Facilities .
    Spas Lockers facilities for Male and Female ( Steam, Sauna, Chill Pool, Jacuzzi...),
    Outside 25m Swimmingpool,
    Fitness Center ( TechnoGym, Yoga),
    3 Hotel Gift Shops ( Located in the Hotel Lobby)

    Financial : Budget, Forecast, Price Margins, P/L,KPIs
    Sales & Marketing : New membership card , Planning, PR Activity,Promotion, Collaterals
    Concept : Create New Spa concept “ The Resort Collection”, New Spa Menu
    Purchasing : Sourcing new suppliers, Contract , Quantity, Price
    Human Ressources : Manning Budget, Recruitment, Manpower outsourcing
    Training : SOP , Protocols , Frontline Services and Sales Coaching, Visual Merchandising

  • WALDORF ASTORIA COLLECTION 5* , Maldives ( Hilton Worldwide) The Beach House) - Spa Director - Re-Branding

    2009 - 2010 Description of the Spa
    Spa: 8000 sqm2, 10 Traditional Maldivian Pavilions with outdoor bathroom( double treatment bed, bathtub & shower, private courtyard)
    Include 4 Ayurveda Pavilions ( Marma, Dosha, Sirodhara…)
    Body/Mind Movement Pavilion for Yoga & Meditation, Outdoor Relaxing Lounge, Fitness &Tennis.
    2outdoor Hydrotherapy area, for Men & Women (Sauna, Steam room, pool Jacuzzis, chilled pool, changing area), Hair care salon, Manicure & Pedicure Salon, Boutique.

    Key responsibilities
    Took over the management of “SHUI” Spa. (Previous company)
    Day to day Operation
    New Re-branding Spa Concept “The Labyrinth”
    Regular Media update, PR dinner with Journalist (American Spa, Figaro Madam.), tour Operator,VIP
    Spa Menu transition & New Spa Menu (compendium, Spa Brochure…)
    Create New Interior Design with Carpenter in house (massage bed, closet, sink, garden…)
    New Cosmetics Partner: “Aromatherapy Associates “and Essie.
    Hiring & Training, Up to Standard, Team Building.
    P/L, Price List & margins
    Spa Promotion and regular New Package (Christmas, St Valentines…)
    Gym Project Enhancement design, Gym Operation, Wellness program…
    MOD Resort

  • LILY BEACH RESORT & SPA 5* , MALDIVES - Director Spa & Spa Development (Consultant Pre-Opening)

    2008 - 2009 Description of Tamara Spa
    Spa Over Water. Natural and Organic (Wood, Stone and Plants…)
    - 7 very private double treatments room (including shower, Jacuzzi and preparation room) ,
    - 1 VIP room (Sauna and Steam room). 1 wet room with Vichy Shower and mosaic table.
    - Lockers with Sauna & Steam .,
    -1Hair Spa Room,
    -1 Nail Bar, Waxing Room,
    -Reception &Boutique

    Key responsibilities:
    Brand Program development: (Portfolio upon request)
    -Layout revision, on Construction site, Spa Concept & Philosophy, Code Color & Fabrics, Menu
    Space Planning: Layout, Follow up on the construction site with the Project Manager.
    Interior Design: Code Color, Fabrics, Loose Furniture, Displays, Linen …
    Design: Spa Uniform, All Spa amenities and containers
    Sourcing/Purchasing: Negotiate Contract, Quantity, Price, Freight, Shipping
    Sales/Marketing: Planning, Philosophy, Brochure, Photo shooting, PR activity
    Financial Planning: Budget, Pricing and Margins
    Human Resources: Organizational structure, Manning, Recruitment, Manpower outsourcing
    Training :SOP , Protocols , Frontline Services and Sales Coaching, Visual Merchandising

  • INTERCONTINENTAL Financial Street, Beijing , China - SPA DIRECTOR

    2006 - 2008
    Description Facilities:
    SPA/Fitness 2000m2 ,11 treatments rooms, Changing rooms with Sauna/steam/Jacuzzi/Vichy shower/Solarium, Indoor heating swimming pool(25m), Brand: Jurlique, Sothys, Thann, Kerstyn Florian

    Key responsibilities
    - Operations: day to day, set up Spa and Fitness Club
    - Financial planning: Budget, pricing and margins, P/L
    - Sales and Marketing: Strategic and planning, advertising/promotions, PR.
    - HR: Organizational structure, manning, recruitment, manpower outsourcing
    - Training: Spa therapy/service protocols, frontline services/sales, coaching
    - Program development: Spa menu, treatment planning/packaging, fitness
    - Sourcing/purchasing: Spa brand/retails/amenities, spa/fitness equipment
    - Design/planning: space planning, Interior Design
    - Hotel MOD

  • Cobbles San Francisco - Sales Manager & Cosmetics Expert Consultant

    2005 - 2006 Description of Company
    Designs and manufactures esthetics systems and skin care organics products.

    Key responsibilities
    - Attend Professional Events, Cosmoprof (Las Vegas, Dubai, Paris)
    - Customers training (Shanghai: Palaispa, Vietnam: Lina beauty…)
    - SOP/Protocols Spa treatments
    - Protocols Spa equipment ( microdermabrasion, LED therapy…)
    - Sales and negotiations
    - Follow up with customers

  • Dessange Beauty & Eric Paris , Beijing, China - Beauty Manager, Development and Pre-Opening

    2004 - 2005 Description of Company
    Leader in the Hair/Beauty industry, High Profile clients , celebrities ,President and Top CEO.

    Key responsibilities
    Design / planning: Design and opened Beauty room and Boutique from startup
    Program development: Menu, treatment planning, costumer services
    Sourcing /purchasing: Spa products
    Financial: Pricing/ margins
    Training: Spa therapy/ protocols
    Operations: SOP, set up
    Sales/marketing: Brochures, posters, special events, promotions…

  • Dessange Beauty , Beijing , China - Spa & Beauty Manager

    2003 - 2004 Key responsibilities
    Opening/operations, SOP, Setup (first Dessange in China)
    Design /planning: Space planning, interior design ( furniture)
    Program development: services, menu, treatment planning, packaging
    Sourcing/purchasing: Spa equipment, retail, amenities)
    Financial planning: Pricing/margins
    Training: Spa therapy, protocols, frontline services and sales
    Sales/ marketing: Business development, strategic marketing, PR, special events

  • Les Grandes Alpes 5*, Courchevel , France - SPA & Cosmetiques Boutique Manager, Pre-opening & Opening Winter Season

    1999 - 2000 Description of Company
    “Grand Alpes” Hotel 5*, Legendary Winter resort only opened seasonal. Spa(4 rooms,+ 1 Boutique/perfumery (50m2), fitness and indoor swimming pool). Very high profile guests (jet set, celebrities, Royal families and top CEO)
    All services (face/body,makeup,wax,nails),Valmont, Kanebo, La Prairie
    Luxury Boutique: La Prairie, Estee Lauder, Valmont, Carita, Shiseido, Lancome, Clarins, Clinique,Lalique,JP Gaultier, Patou, Cartier...

    Key responsibilities
    Pre-opening set up
    Opening seasonal winter 2000/ operations,
    Design/ planning: Space planning, interior design (Displays, spa cabin)
    Program development: Spa menu and services, treatment
    Purchasing: Spa products, retail
    Financial: Pricing/margins, financial analyze, cash flow
    Sales/marketing: Pr, special events, WIindow Visual Merchandising
    Makeup Artist for Courchevel Events


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