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Solvay
- Quality & Performance Officer
Paris
2013 - maintenant
Within Solvay Business Services (Global Shared Services entity of the Solvay group), in charge to implement SBS policies, models and tools in Deliver Information Services process, to adapt when required the models and tools to the process specific challenges, while ensuring their coherence with the SBS Quality and Performance policies, and to support the process management and service delivery teams in process improvement projects.
Member and promoter of Global IS-Quality & Performance network.
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Solvay
- Assistant Quality Manager - IS - Governance, Risks & Compliance
Paris
2012 - 2013
Promoting quality achievement and performance improvement across the organisation
Ensuring compliance with national and international standards
Agreeing in-house standards
Bringing together staff of different disciplines and driving the group to formulate and agree comprehensive quality procedures
Working methodically to establish a clearly defined management system that all staff can apply
Setting up and maintaining controls and documentation
Collating and analysing performance data against defined parameters
Writing technical and management system reports
Participate in the programme of internal auditing
Participate in the programme of continual improvement to services
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ALDES Aéraulique
- Export Sales & Technical Support Team - Direction Internationale
2011 - 2012
Analyser la demande du client, détecter les besoins annexes et traduire la demande en solution technique.
Rechercher une solution technique et commerciale (dimensionnement, sélection produits), argumenter et chiffrer la solution retenue, bâtir un devis.
Identifier rapidement le besoin et répondre à la demande (orienter, conseiller)
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DESAMAIS distribution
- Réceptionniste marchandises
2011 - 2011
Déchargement, contrôle et organisation de marchandises à la réception.
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Fédération Internationale de l'Automobile (FIA)
- CIK-FIA Timekeeping Delegate
2010 - maintenant
