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KEM ONE
- International Business Development Manager
Lyon-8E-Arrondissement
2012 - 2018
Responsibilities:
* Defined, drove and implemented the market and country strategy for over 40 countries
* Launched 16 countries in AMEA, APAC & LATAM and generated new business opportunities
* Recruited, trained and managed distributors & agents globally (remote basis)
* Identified & analysed market conditions to maximize return on investment on commercial opportunities and partnerships
* Managed the Sales, Logistics & Admin teams in AMEA, APAC & LATAM in a timely and cost effective manner
* Responsible for key Accounts, global tenders and international contracts
* Initiated, managed and drove multiple (complex) projects successfully
* Led operational plans, objectives & strategies designed to realign and reposition the business
* Worked multidisciplinary in various industrial sectors and closely with in-and external senior key stakeholders
* Played a pivotal role in the cooperation and collaboration between Sales, R&D, QC, Production, Purchasing and Logistics in order to improve efficiency, increase productivity and to maximize profit
* Introduced new product initiatives to R&D (Packaging, Consumer Goods, Building & Construction, Automotive)
Key achievements:
⇨ Generated 20% increase Turnover in 5 years
⇨ Achieved sales budget in AMEA, APAC & LATAM and increased global Sales volume: +17% in 5 years
⇨ Identified internal opportunities in terms of Logistics, stock & warehouse management to improve operational efficiencies (P&L, Cash flow, CRM & CAPEX)
⇨ Developed opportunities into concrete and mature projects by maintaining close contact with direct Clients, local Agents and R&D → Gathering & cross-checking info / Data to transform into global sales
⇨ Solution deployment resulting in execution of new projects
⇨ Cross cultural and international best practices brought Technical & Manufacturing expertise for various industries / Clients
⇨ Overviewed and reorganized the clients’ portfolio and the Products’ range
Led Projects on “Prime and near to prime” products
Implemented new samples culture and procedures
⇨ Initiated new strategic planning process that identified and measured KPIs & built cohesive BU investments
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KEM ONE
- International Business Development Manager
Lyon-8E-Arrondissement
2012 - 2018
* Lead the Sales department (Supervised a team of 9) / Report directly to G.M ;
* Identify opportunities to improve operational efficiencies ;
* Lead operational plans, objectives & strategies designed to realign and reposition Business Unit ;
* Recruit and mobilize Agents / Distributors - Run global Agents network → 20 ;
* Lead projects and Business developments in AMEA & LATAM → Opening of 16 countries ;
* Initiate new strategic planning process that identified and measured KPIs and built cohesive BU investments ;
* Start new initiatives in product with R&D - Solution deployment resulting in execution of new projects ;
* Processes Implementation → Improve CRM, Cash flow, P&L and CAPEX Management ;
* Market and strategic analysis ≥ 40 countries ;
* Generated 20% increase Turnover in 5 years
* Achieved sales budget in AMEA, APAC & LATAM and increased global Sales volume: +17% in 5 years
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DECATHLON-OXYLANE
- International Operation Manager
2009 - 2012
Responsibilities:
* Involved in the launch and management of warehouses (2)
* Recruited, trained and managed the Logistics department for 15 ``Passion'' Brands
* Responsible for P&L (built Budget), global logistics and operations
* Reviewed and managed the business performance of over 50 suppliers
* Coordinated and managed customs operations and international logistics (sea, air, road)
* Responsible for project management
* Reviewed and negotiated Service Level Agreements with suppliers and partners
* Ensured flow safety
Key achievements:
* Warehouse opening and management
* Generated 360M K$ Turnover
* Validated Standard Operated Processes with my export interlocutors
* Ensured the economic integrity of my Business → Delivery on time was guaranteed
Optimized and reduced lead-time
* Consolidated the forecast given by my customers to reserve transport capacities
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DECATHLON - OXYLANE
- International Operation Manager
Villeneuve d'Ascq
2009 - 2012
* Led the Logistics department for 15 ``Passion'' Brands / Report directly to Supply Chain Director ;
* Recruited and supervised a team of 6
* Warehouses opening and Management (2000 M ) 2 ;
* Evaluated and managed Business performance over 50 suppliers → Optimised and reduced lead time ;
* Built and committed Budget - Generated 360M K$ Turnover
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UMA
- Retail & Project Manager
2008 - 2009
Responsibilities:
* Managed the Sales department of two stores (50 headcounts), HR department (incl. admin) and Office Management
* Recruited, trained and managed Sales department (including on boarding) and responsible for performance management and Sales training
* Introduced, implemented and managed Sales & Marketing activities
* Responsible for the inventory, quality control and customer service
* Worked closely with delivery and replenishment
Key achievements:
* Rebuilt teams, hired and contracted 23 people
* Managed the website Project
* Launched and achieved the catalogue Project
* Prepared and organized events & campaigns
* Established a Service Level Agreement for all Departments
* Re-organized the QC department and the Warehouses
* Performed briefing meetings
* Set up and implemented company procedures
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UMA (Saigon - Vietnam)
- Retail & Project Manager B to C
2008 - 2009
- Mise en oeuvre et gestion des activites ventes et marketing
- Gestion des livraisons et reapprovisionnement du stock
- Coordination avec les acheteurs et suivi des commandes clients
- Securiser et organiser l'inventaire, Controle qualite et quantite
- Preparation et organisation d'evenements et des campagnes marketing
- Mise en place et gestion du projet Web
- Recrutement, entretiens, formation et coaching du personnel de vente, suivi et evaluation des performances du personnel, gestion du planning et des salaires
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KUONI
- Assistant Project Manager
2006 - 2008
Responsibilities:
* Responsible for project development, project management and customer service
* Identified and generated new sourcing suppliers and customers
* Negotiated with various suppliers and customers
* Generated reports
Key achievements:
* 32% increase suppliers' portfolio through network and sourcing channels
* Increase the Revenue to 27%
* Set up tailor-made projects for Clients
* Defined the scope of the project and oriented the Clients
* Determined milestones → Monitored the project progress
* Established service goals & objectives and ensured all communications plans were consistent with stated objectives and adhered to quality assurance standards
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KUONI
- Travel Agency Assistant Project Manager
2006 - 2008
* Established service goals & objectives and ensured all communications plans were consistent with stated
objectives and adhered to quality assurance standards / Report directly to Project Manager
* 32% increase suppliers' portfolio through network and sourcing channels → 27% increase in Revenue
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EASYDENTIC
- Sales Representative
2004 - 2006
Responsibilities:
➢ Identified, developed and generated new business
➢ Developed portfolio of key and prospect clients
➢ Responsible for Office Management and After Sales service & Marketing
➢ Drafted and presented Sales reports
Key achievements:
⇨ Generated 137K$ Sales and turned prospect clients (23%) into key clients
⇨ Played a pivotal role in generating and driving the revenue growth
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EASYDENTIC
- Biometric System Supplier Sales Representative
2004 - 2006
* Played a key role in driving revenue growth / Report directly to Branch Manager ;
* Generated 137K$ Sales and transformed 23% prospects into clients
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GROUPE CONRAN (Londres- Angleterre)
- Chef de rang, Barman
2002 - 2004
GROUPE CONRAN: Chaîne de restaurants
- Gestion d'équipe (8 personnes)
- Gestion des stocks et approvisionnements
- Accueil et service client
