Veronique DELOIX

En résumé

Entreprises

• OPTIMUMRESAS - General Manager

  CHESSY 2013 - maintenant After 30 years of experience in Parisian hotels, independent, charming, I chose to accompany hoteliers. Listen to better understand, better understand their needs and better meet their expectations in the area of yield management, marketing and hotel management.
  Being in customer service (the hotel) to improve results.
  These would include to listen to the customer (who comes to the hotel)
  

• Hôtel pavillon Louvre Rivoli - Les Hôtels de Paris - Manager

  2013 - 2013  Collaboration with the group headquarters
   Overall management of the hotel
  

• Restaurant La Villa Fontainebleau - Owner & Manager

  2006 - 2009 * Develop the annual budget of the institution and monitor the results of operations ;
  * Coordinate and monitor services for establishing and monitoring the implementation of quality procedures, hygiene, safety ;
  * Supervise or conduct staff recruitment Check the personal activity of elements ;
  * Perform accounting and administrative management of a structure ;

• HOTEL DE L'ODEON - Manager

  1990 - 2006 * Overall management of the hotel
  * Marketing
  * Creation of the website
  * Start of OTAs as Booking ... ;

• GRAND HOTEL DE L'UNIVERS - Manager

  1988 - 1990 * Personnel management ;
  * Planning management (non-computerized hotel) ;
  * Accounts receivable management ;

• Hotel Les Jardins d'Eiffel - Assistant manager

  1985 - 1987  Supervise or conduct staff recruitment
   Computerization of reception
   Marketing
   Corporate management contracts and TO
   Accounts receivable management
   Control bank account
  

Formations

• Ecole Hôtelière De Lausanne

  Lausanne 1973 - 1975 Diplôme de Gestion Administration

Réseau

• Véronique DELOIX