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Vincent BROCA

Courbevoie

En résumé

With over 20 years of combined experience in the VIP hospitality & leisure industry and in Sales.
I have extensive knowledge in a number of sectors ranging from telcos, finance, hospitality, tourism, events to IT.

I specialize in CRM, Social Networks, VIP services and Sales. Training of guest services staff and sales staff ; management of sales teams and customer services teams in various industries and countries.

Constantly seeking new opportunities, I have access to some of the most exclusive luxury holidays rentals in the mediterranean but also offer a wide range of personalized exclusive wine tours and bring local wine makers and producers to reach new heights in their sales and results. Focusing on wine tourism and optimizing their conversion to the digital world.

Mes compétences :
Communication
Leadership

Entreprises

  • Lenovo - Account Manager France

    Courbevoie 2015 - 2016 The largest PC company In the world and recent owner of Motorola and IBM (Servers x86 and Think), a US$39 billion global Fortune 500 company and a leader in providing innovative consumer, commercial and enterprise technology.

    ▪ Develop, manage and maintain client accounts in the Mid-Market sector in France.
    ▪ Focus on enterprise products (Lenovo, Think and IBM branded) to drive sales and achieve company's financial growth.
    ▪ Rapport building and further customer relationship development amongst named accounts.
    ▪ Funnel management through efficient use of CRM (SFDC) as planning and activity tool.
    ▪ Close work with channel sales team and Business Partners to increase customer engagement and brand loyalty.

  • Decade Sports - Project Manager

    2013 - 2015 Decade Sports is a dynamic company with offices in Barcelona and London whose principal aim is to create and provide high quality bespoke or packaged international events designed to develop and enhance our clients’ business relationships.

    Our 20 years of experience and expertise in sports hospitality and event organisation at world class events such as the Football World Championship, Champions League and Formula 1 combined with a clear understanding of our clients’ business objectives allows us to identify the most appropriate sporting occasion to match key stages of their company’s sales cycles.

    Decade Sports is offering excellent standards of hospitality at the full range of major sporting events, ensuring personal attention to detail so that clients and their guests benefit from the shared experience. Working in partnership we promise to deliver good value, well organised events designed to have lasting impact on our clients’ business success on a domestic and global level.
    Decade Sports is your corporate hospitality provider.

  • Marcus Evans - Sales Manager

    London 2009 - 2013 Providing VIP Hospitality on world class sporting events to Fortune 500 organizations globally.

  • Freelance - Independant consultant

    2006 - 2008 B2B & B2C negociations et finalisation de contrats.
    Advisory and Consultancy in private investments and luxury products.
    Lead generation, sale process and CRM.

  • Groupe IVALIS - Team Leader & Assistant Manager

    2005 - 2006 Madrid Area, Spain
    Training and managing teams of 10 to 30 for b2b services to major retailers.

  • Bewley's Hotels Group - Operations Manager

    2004 - 2005 Dublin - Ireland
    Deputy Manager
    Assistant General Manager
    Duty Manager (Front desk and reservations)
    Guest Services Manager - CRM Manager

  • IMPAC Consulting PLC - Business Development Consultant

    2004 - 2004 Dublin - Ireland
    Networking with European CEO's to develop corporate relations.

  • Chabé Limousines - Public Relations Consultant

    2003 - 2004 Consultant for VIP and corporate clients at events.
    Public relations, customer service, CRM
    (Paris Air Show 2001 & 2003, NBA Euro tour, Prêt à Porter, Apple Expo...).

  • The Cobra Group - Project Manager

    2001 - 2003 Auckland - New Zealand
    Launch of b2b projects for telco’s provider (AAPT) and charities organisations (WWF & Save the Children).
    Definition of sales strategy, market segment and creation of apropriate training.
    Conduction of sales campains, results driven and promotional structure put in place to build effective sales teams and office identity.
    Quality control and CRM on every campain.

    Sydney Area, Australia
    Direct sales b2b for energy provider (Energy Australia). Team of up to 50 reps. Recruiting, training and building own team. Target and result driven objectives.

  • Hotel François 1er - Front Desk Manager

    1999 - 2001 Creation of the entire Front Office and Concierge areas after full refurbishing of the hotel.

  • Adare Manor Hotel and Golf Resort - Night Duty Manager

    1999 - 1999 Adare - Ireland
    Full responsibility of the hotel at night.
    Management of Reception, reservations, and night room service.
    Daily accounting and reconciliation work prepared for accounts department and General Management.
    Bar, cocktail bar and restaurant upon supervision.
    Hotel Security at night.

Formations

  • AIM ( Académie Internationale De Management)

    Paris 1998 - 2001 BS in Hospitality Marketing and Management

    6 American Hotel & Lodging Association (AH&LA) courses. Managerial Accounting, F&B Purchasing, F&B Cost Control, Hospitality Supervision & Human Resources, Front Office Management, Public Relations and CRM in Hospitality Industry

  • Sections Internationales Du Lycée De Sèvres (Sevres)

    Sevres 1995 - 1998 Baccalauréat International, Economics & Sciences

    Internationale Anglophone - Drama Theatre Association

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