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Yuliya YUREVICH

Rueil-Malmaison

En résumé

Driven and accomplished self-starter, highly-motivated, detail-focussed and result oriented leader with operational initiative and business acumen. Strong organization and training skills, resourcefulness, capable to take own initiatives with a certain management experience and a unique ability to translate strategic initiatives into tactical actions.

Effectively executes on strategies with an expertise in optimazing organisation processes and infrastracture consideration to maximize business results and enhance profits.

Rapidly addapts and responds to changes in environment and priorities.

10+ years of professional experience at multinational entreprise environment including a a wide range of CRM and SalesForce and CRM implementation and daily use ones.

Fluent in English, French, Russian, Italian, Bielorussian.

Mes compétences :
CRM
Account management
Canaux de distribution
Partenariats
Management des ventes
Back office vente
Support commercial
SFDC
Microsoft Office
Languages
Netsuite

Entreprises

  • Kaspersky Lab - EMEA Senior Sales Operations and BackOffice Manager at Kaspersky Lab

    Rueil-Malmaison 2009 - 2017 Responsible for sales execution and effectiveness ensuring process and technology in the selling, cycle operations at optimal performance are aligned with business objectives.
    Lead and facilitate various cross-functionnal activities impacting the sales process.
    Serve as the liaison point with Sales teams to ensure that support is leveraged optimally and the processes are delivered with right quality.
    Serve as a link between sales teams and business partners.
    Subject matter expert for Salesforce.com and sales related tools.
    Deliver scorecard metrics including measures against pipeline and reporting forcasting.
    Support ad-hoc reporting requests.
    Drive forecast process across the regions in consitent and timely manner.

    Areas of responsibility :

    Sales compensation analysis
    Sales contracts monitoring
    Forecast cadence and hygiene and quartely business reviews
    Business systems process management
    Support sales enablement processes
    Project management
    Sales Force integration and rules assignment management
    Sales and licensing training programs

  • Kaspersky Lab France - Inside sales manager

    2008 - 2009 The principal mission is to identify, develop and maintain long-term constructive and effective relationships with resellers and customers.
    Interaction with Enterprise Sales and Channel Sales Managers in order to promote the value of Kaspersky services to the customers accross France and Africa resulting in customer satisfaction.
    Develop a strong pipeline of opportunities with a particular focus on mid-market.
    Engage support teams during renewal processes to ensure customer satisafaction and developpment further business.
    A proven ability of successeful sales and business developpement, consistently achieving significant YOY targets and growth.
    Access to the right decision makers at existing customers to strenthen business reletionship footprint with the right strategy.
    Manage and coach a team of 5 interns to over-acceed on revenu targets, proactively leads finding. Involvement as a mentor into developping team sales skills through incentives, recognition and trainings.
    Collaboration with sales enablement team on CRM integration and rules assignment management

    Key points :

    Business processes management
    Project management
    Monthly forecasting
    Proven understanding of business model
    Sales training programs
    Proactive calls
    New leads and renewals monitoring
    VSB and SMB resellers portfolio management
    CRM later SalesForce.com key user

  • Kaspersky Lab France - Sales assistant

    2006 - 2008 Act as communication liaison between the company, business partners, resellers and end-users at all the levels, to ensure continuous customers satisfaction.
    Follow up on end-users and resellers events.
    Clean up database and data organisation.

    Key points :

    Data analysis
    Orders processing
    Customer care
    Complains handling

  • Uniforms Program Spa - Interpreter

    2004 - 2006 Negociations, simultaneous translations
    Technical documentation and contract Translation / English-Italian-Russian
    Customs custodies documents preps, translation and revision
    Customer case

  • Orsha Karatkevitch Lycee - Teacher of English

    1998 - 2003

Formations

  • Minsk State Linguistic University (Minsk)

    Minsk 1998 - 2002 Languages

    Master Degree II (English, Italian) - Upper Second-Class Honors

Réseau

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