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Zakaria NAIM

CASABLANCA

En résumé

I have experience in Loyalty solutions, since I worked for several loyalty projects from the project design to the final implementation, now I work from the big picture on all projects so that all aspects of the project take in the priority, business, and client considerations. I am agile at anticipating trends, strategizing creative solutions, and expediting results.

I have excellent project management experience in getting the job to completion, on-time, within budget, and with customer approval. I communicate consistently with all parties involved in the projects so everyone is on the same page throughout the project. I have excellent communication skills and work very well in front of large audiences and face-to-face with clients and other management personnel. I get results because I finish the job. I am known for implementing innovative cost-saving measures to improve systems and increase efficiency.

Skills :
• Loyalty (Programs & Solutions)
• Cards (Concepts & Security)
• Customer Relationship
• Software Development
• Team & Project Management
• Technical & Functional Specifications

Finance :
• Trading & Technical Analysis
• Business Systems Analysis

Payment System :
• Multi-canals Solutions
• Issuing & Acquiring
• Banking Payment Systems
• EMV & M-Strip Compliant

Technology :
• Modelisation : UML, MERISE
• Databases : Oracle, SQL Server, MySQL
• Platforms : J2EE, Dot.NET, Open Source
• Business Intelligence : BO, ETL, OSBI
___________________________________

• A highly motivated and experienced consultant professional with over 10 years experience in Loyalty solutions and project management. with deep knowledge of Banking Systems, Multi-canals Solutions, Customer Relationship and Technology needs...

• Excellent oral and written communication skills with strong organizational capabilities. Works well with a team as well as individually. Manages relationships either as a manager of a team.

Mes compétences :
Asset management
Gestion de portefeuille
Finance de marché
Finance
Gestion d'actifs

Entreprises

  • Networking Payment Systems - Account Manager

    2013 - 2014 As a Account Manager my role is develop, through direct customer contact, an effective, ongoing business relationship with our large clients in the Banking sector. Identify opportunities, provide solutions to business needs and improve business and financial performance. As well as :

    • Develop new accounts and sales leads.
    • Develop and execute account plans to achieve sales targets.
    • Work on the prices and delivery time as per the customer requirement.
    • Manage the structuring and closing of deals with large Corporate Customers.
    • Insure customers’ satisfaction after required service has been provided.
    • Execute the projects and ensure a timely and successful completion
    • Interacting with clients to discuss requirements
    • Interacting with managers on service, delivery issues and new requirements
    • Co-ordinate with team to resolve the issues
    • Prepare monthly/quarterly/yearly sales report.

  • Maroc Fidélité Stimulation (MFS) - Co-founder and Account Manager

    Casablanca 2012 - maintenant As an Account Manager, I act as a trusted partner for premier clients to ensure customer satisfaction and retention. I work closely with my client's staff and leadership to understand their business and ensure services aligned with their needs. My goal is to ensure Perimeter meets and exceeds my client's expectations by being their internal consultant.

    [EN]
    Maroc Fidélité Stimulation (MFS) is a Moroccan company specializing in loyalty systems: Loyalty (customers, dealers, brands ...) and stimulation (Council in motivation and animation of sales force). We rely on many years of combined experience between a French group specialized in loyalty and stimulation solutions, and a Moroccan group specialized in banking and private cards.

    MFS is also a supplier of all types of PVC card (smart cards, cards magnetic stripe, scratch cards, cards with bar-code, VIP cards, gift cards, badges HID, NFC/RFID cards/tags, USB cards...).

    [FR]
    Maroc Fidélité Stimulation (MFS) est une société marocaine spécialisée en Fidélisation et Stimulation. Nous nous basons sur plusieurs années d'expérience conjointe entre un groupe français spécialisé dans la fidélisation et la stimulation et un groupe marocain spécialisé dans les cartes bancaires et privatives.

    MFS est spécialisée dans les solutions de Fidélisation (solution carte de fidélité, système de fidélité mono/multi point de vente, mono/multi enseignes, via TPE, via PC, via borne ...) et de Stimulation (conseil en motivation et animation de réseaux et de force de vente). MFS a développé un savoir faire «Technologique» unique en matière de fidélisation pour répondre de façon concrète et pragmatique aux clients exposés à une problématique de fidélisation.

    MFS est aussi un fournisseur de tous types de carte PVC (cartes à puce, cartes à piste magnétique, cartes scratch, cartes avec code à barre, cartes VIP, cartes cadeaux, badges HID, cartes/tags NFC/RFID, cartes USB ...).

  • Networking Payment Systems - Senior Technical Consultant

    2010 - 2012 - With NETPS "Networking Payment Systems", my new mission is to support the company's customers (Banks, Others) since the phases of achieving specifications through deployment of the software to the final use by customers.

    - My tasks are achieving technical specifications in collaboration with technical team and production, and adaptation of product, customer requirements.
    Ensure the effective integration of software with information systems already in place at the client (Banks, Others)
    Supervise the entire customer relationship including through technical support at the start.

    - These phases are conducted in an international context, including relations with foreign entities and clients worldwide.

  • NC Fund (Mutual Fund) - Trader and Technical Analyst

    2009 - 2012 I'm a Trader and Technical Analyst for the NC Fund (Mutual Fund), I buy and sell stocks, bonds, derivatives on financial markets (The Casablanca Stock Exchange), also I post technical note concerning the development of indices and shares of CSE, I have a good proficiency for MetaStock Professional, also I'm an admin in the group The Casablanca Stock Exchange (Analysis and Advice) ...

    • Technical Analysis
    • Trading & Asset Management
    • Business Systems Analysis

  • Networking Payment Systems - Junior Technical Consultant

    2008 - 2010 - From functional specification documents and technical sometimes issued by the project leaders, to push a detailed technical analysis on the product to be developed.
    - Undertake the development and test all the tasks you are assigned.
    - To prepare the test plan and unit integration testing which will validate the correct behavior of your deliverable.
    - Provide constructive criticism on the form, content and clarity of technical specifications.
    - Anticipate drift project, raising alerts and calling on schedule overruns and problems of realization of tasks.

  • SAMIR - Analyst Developer

    Mohammedia 2006 - 2006 Development of a FDS application with the Microsoft Work Flow and Share Point Server for the management of the various technical flow

    Technologies used :

    • IDE: Microsoft Visual Studio 2005
    • Langages: C#, XML & COM.
    • Data Bases: SQL Server 2005

Formations

  • Ecole Marocaine Des Sciences D'Ingenieur (Casablanca)

    Casablanca 2008 - 2011 Master Computer Science Methods Applied to Business Management

    Artificial Intelligence, Cryptography, Marketing, Unix / Linux, Human-Computer Interaction, Compilers, and Tools, Networking Systems, Data structures, Operational Research, Statistics, Data Bases ...

  • Ecole Superieure De Technologie CFMOTI (Casablanca)

    Casablanca 2005 - 2007 DTS

    Responsable de Bureau des Étudiants

    Algorithm, Merise, UML, Java, JSP, VB.Net, ASP.Net, C#, PHP, XML, Ajax, SQL Server, MySQL ...

Réseau

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