-
Exane
- London IT Service Desk Manager
Paris
2015 - maintenant
-
Exane
- London IT Co-Ordinator
Paris
2012 - 2015
London / Madrid & Stockholm IT Site Manager
- In charge of local IT Support
- Dealing with local procurement & Blackberry mobility
- Local Infrastructure / Network / Telecom system maintenance
- Arrival / Departure / Transfert from other offices
- CRM / Telecom coordinator
- Numara TrackIT / Netcall VoiceDrop administrator
-
Exane
- Correspondant technique / Support VIP Salle des marchés
Paris
2011 - 2012
Trading room & financial analyst support for London & Paris office
contracting with SPIE COMMUNICATION
- Technical Support for Office & Trading tools
- Active Directory user account creation
- Lotus Domino administration
- Updates & Software deployment
- Managing local network infrastructure
- ETRALI, Telephony & Blackberry support
Environment: Windows XP
-
UBS
- IT Technical Specialist
Paris
2010 - 2011
Technical support for Wealth Management division of UBS Swiss Bank in Paris
Contracting with SERTIG
• Active Directory user & mailbox administration
• Managing network & computing infrastructure
• Market Data Software support
• Managing data restoration
• Telephony & Blackberry support
Environment: Windows XP / WS2003
-
Deutsche bank
- IT Support / Marketdata
Paris
2009 - 2010
Trading room & financial analyst support for Deutsche Bank in Paris
Contracting with SERTIG
• Technical support for office & business applications
• Managing Market Data Software real time access
• Laptop / PC Unit Configuration
• Telephony, blackberry & IPC support
• Network patching
Environment: Windows XP / WS2000 / 2003
-
EDF
- System Administrator / Technical Advisor
Paris
2008 - 2009
System Administrator / Technical Advisor
Contracting with ATOS ORIGIN
• Technical advisor for a team of 12 technicians
• Active Directory & Business applications account creation
• SAP administration
• Updates & Software deployment thrue remote PC control
• Managing Front & Back Office production (phone listening, quality control, …)
• ITIL sensibilisation.
Environment: Windows 2000
-
HSBC
- IT Support for HSBC France head office
Paris
2006 - 2008
IT Support for HSBC France head office in Paris
• Managing computer equipement
• Upgrading all computers from Windows 2000/NT4 to Windows XP
• Trading room VIP support
• Citrix / Active Directory administration for whole Europe
• Developing internal tools to increase productivity
• Building/Backup of computers
• Updating knowledge database
Environment: Windows XP / WS2000
