Arnaud Gonguet graduated from ESIGELEC (Ecole Supérieure d’Ingénieurs en Génie Electrique, Rouen, France) in 1998, as a software architect. Since 1999, in Alcatel Research & Innovation, he worked on innovation projects related to real time railway planning and supervision, IP network optimization, policy-based management and QoS. He also designed a Session Continuity solution for IMS networks. More recently, in Alcatel-Lucent Bell Labs France, he created the User Lab in order to design the user experience for innovative communication applications. He leads multidisciplinary projects, including computer sciences, sociology of innovation, cognitive psychology and ergonomics, focuses on users' immersion in video communications and innovative multimedia applications using the understanding of speakers' intentions to maximize the listeners' attention. Arnaud joined Total's digital innovation team in March 2014...
Mes compétences :
Gestion de l'innovation
Gestion de projet
Ergonomie
Coordination technique
User experience
Pas de formation renseignée