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Aurelie ALLCOCK

En résumé

Bonjour et bienvenues son mon profil Viadeo !

Master Affaires Internationales, ayant plus de 6 ans d’expérience dans le service client, administration des ventes et la gestion de projets en France et au Royaume-Uni, je recherche un poste de niveau intermédiaire dans une entreprise, respectée dans le secteur médical ou vétérinaire sur Lyon.

Mes compétences :
Management
Motivation
Organisation
Oracle
As400
SAP
Leadership
Sens de l'initiative
Gestion de projet
Service client
Organisation d'évènements
Italien
Recrutement
Traduction anglais français
TipTop
Administration des ventes

Entreprises

  • Midmark EMEA - EMEA Customer Service Supervisor

    2013 - 2016 * Member of the EMEA Management team
    * Dealing with the recruitment and training of new teammates
    * Arranging workload, ongoing training and personal development of teammates
    * Maintenance of data base (Price lists, promotion codes, customers account)
    * Review and approve complex orders (configurations and specifications)
     Assisting on implementation of new acquired businesses
     Setting up new EMEA customer service team
     Implementing and testing new or existing processes tailored for intl’ business
     Creation a new warehouse location in Holland

    http://www.midmark.co.uk/


    Fun Fact : I was the face of a major marketing campaign throughout Europe!
  • Siemens - CSO France Benelux Italy Supervisor

    Saint-Denis 2013 - 2013 * Managing and monitoring the performance of a team (eight team members)
    * Handling portfolio of key direct and indirect customers
    * Review and approve complex orders (configurations and specifications)
     Implementing, testing and training new processes
     Assisting on implementation of new CS department in Poland

    Fun Fact : I created my own team for a charity rowing event, and we won!!
  • Siemens - Customer Account Analyst

    Saint-Denis 2011 - 2013 Dealing with portfolio of direct and indirect customers (Key accounts)
    * Quoting, processing orders, applying judgement on orders
    * Providing software licences
    * Prepare and maintain order packs for internal and external audits (Revenue Recognition)
    * Assisting credit control team in investigating past due invoices and resolving any billing discrepancies
  • SC Johnson - Customer Sales Representative

    CERGY PONTOISE CEDEX 2011 - 2011 * Review, process orders, coordinate deliveries, assess and allocate stock
    * Customer support
  • Sanofi Pasteur - Asia Pacific Sales Assistant

    Lyon 2009 - 2010 One year internship (Alternance)
    * Dealing with portfolio of indirect customers (Asia Pacific)
    * Review and process export orders, coordinate deliveries, assess and allocate stock, preparing documentation for tenders
    * Analyse and provide sales forecasts (1-3months)
     Creating a Letter of Credit Assistant tool to minimise time of LC process
     Improved relationship and with Bangladesh and HK customers
  • TEREX Cranes France - Purchasing Assistant

    2009 - 2009 8 months Internship (Alternance)
    *Outsourcing new Suppliers, Market analyses, updating and collecting customer information, preparing documentation for tenders

Formations

  • ESC WESFORD

    Lyon 2008 - 2010 International Trade

    Ecole De Commerce et de Management

    * Administration
    * Achats
    * Vente et relation client
    * Project Management
    * Marketing
    * Anglais, Italien
    * Droit
    * Logistique
    * Gestion, comptabilité

    Master Thesis : Made In France within the International Trade.
  • Université Lyon 3 Jean Moulin

    Lyon 2006 - 2008 Langues Etrangères Appliquées - English / Italian

    LEA (Anglais- Italien) Mineure DROIT
  • Universtité De Bourgogne HAA

    Dijon 2004 - 2006 License LEA (Première et deuxième années)
  • Lycée Jeanne D'Arc

    Paray Le Monial 2001 - 2004 A -Level

    Baccalauréat Littéraire - Option Langues (Anglais, Italien, Espagnol)

Réseau

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