11 years of experience in CRM projects implementation and project management.
Specialties: Multichannel Marketing, Campaign Management & Customer Loyalty.
Clients: Michelin, L'Oréal, SFR, Caisse d'Epargne, Fnac, Japan Tobacco International, Carrefour, Decathlon, Orange, Yves Rocher, Sephora, Nespresso, Nestlé.
Mes compétences :
Gestion de projet
Fidélisation client
Marketing multicanal
Marketing relationnel
Gestion de la relation client