Mes compétences :
Prospection
Vente
Business development
Développement commercial
Entreprises
Talend
- Customer Success Manager
Suresnes2016 - maintenant• Help ensure customers achieve maximum value from their investment and monitor adoption rates of accounts
• Collaborate with the account executives responsible for promoting revenue opportunities across a diverse account base; develop a network of advocates among account management teams
• Ensure a seamless experience for the customer during product adoption and deployment by helping with transitions from sales through the customer onboarding to consulting and technical Support
• Drive renewals and identify opportunities for growth (via upsells and cross-sells) within the existing global customer base
• Minimize subscriber churn through education, coaching, and influence
• Communicate between Product Management, Technical Support, and the customer when critical product issues need to be escalated
• Develop a complete understanding of Talend enterprise products and solutions
• Work closely with the Talend Professional Services team to hand over new consulting opportunities and facilitate transitions after implementations
• Coordinating proactive engagement with customers by implementing a Customer Engagement Model
• Maintain sales information in CRM database: Salesforce, Gainsight)
Talend is a software editor specializing in Big Data Integration. The company provides big data, Cloud, data integration, data management, Master Data Management, data quality and enterprise application integration software and services.
MathWorks
- Major Account Inside Sales
Meudon Cedex2005 - 2015• Qualification of marketing and sales leads
• Attainment of goal for annual maintenance revenue
• Prospect within territory via account management activities
• Manage from lead to close
• Development of account management strategy in conjunction with sales rep
• Insure customer satisfaction through in-depth account knowledge and relationship development with key administrators and purchasing contacts
• Involvement in planning and delivery of annual account plans
• Prepare quotations for maintenance add-on sales to existing customers
• Maintain sales information in CRM database: SIEBEL
• Work in conjunction with Sales Rep to achieve revenue goals through facilitation of order placement
Descartes Systems
- Business Development Manager
2003 - 2005Descartes is the global leader in providing on-demand, software-as-a-service solutions focused on improving the productivity, performance and security of logistics-intensive businesses.
- Prospect for new clients by networking, cold calling, advertising or other means of generating interest from potential clients
- Identify potential clients, and the decision makers within the client organization
- Work with team to develop proposals that speaks to the client’s needs, concerns, and objectives
- Set up meetings between client decision makers and company’s practice leaders/Principals
Agence Design "CRITERIUM"
- Marketing & Business Development Assistant
2000 - 2003Agency specialised in corporate identity & packaging design
- Participate in creation of new packagings design for french market and company visual identity for leading polish food brand Sokolow
- Propelled revenue by evaluate polish market & identify new prospect
- Competitors benchmarking
