Cédric SEILHAN

En résumé

Entreprises

• Barclays France - MSB specialist & Relationship manager

  Paris 2008 - maintenant : MSB specialist / Relationship manager / Stress at work management workshop animator
  RESPONSIBILITIES
  
  MSB (Money services businesses) Specialist:
  
  * Start and lead the development of a new business activity in France: MSB ;
  * Negotiate and set up the on boarding process with the compliance department ;
  * Network and advertise the new capability of Barclays France of on boarding the MSB companies with the Barclays entities in Europe ;
  * Ensure that the on boarded companies and prospects' procedures comply with French banking regulator policies (ACP) ;
  * Monitor the end to end transactions flow with the clients and the compliance department
  
  Relationship manager of 250 foreign companies (100M EUR to 500M EUR turnover):
  
  * Key resource to implement and support cash management, credit, trades solutions with the French & foreign Barclays' branches ;
  * Mitigate the risk of fines for the bank ;
  * Ensure that the KYC of each client is updated and share the reviews with the compliance department ;
  * Control complex KYC and laundering risks for non resident companies account openings ;
  * Mitigate financial risks for the bank
  * Ensure clients' satisfaction and needs
  * Increase the profits of the bank
  
  Stress at work workshop animator:
  
  * Define the employees' needs and expectations by informal talks and discussion group to improve the work atmosphere ;
  * Key contact between employees and HR department ;
  * Feed back the head of HR department of the discussion group ;
  *
  
  ACHIEVEMENTS
  
  * Complied with the International banking rules i.e. Bâle I, II, III ;
  * Created innovative solutions to answer the clients' needs ;
  * Identified new sales opportunities: investments, credits, cash management needs ;
  * Negotiated the deals in an astute manner to maintain the clients' fees ;
  * Developed various banking fees to increase the profits of the bank ;
  * Set up various standardized models, processes, procedures, to better assess the KYC and compliance risks ;
  * Developed a professional network inside and outside the bank to increase the number of prospects ;
  * Organized meetings and business trips to introduce the French MSB capabilities to Barclays UK ;
  * Scheduled a quarterly meeting for the high performance clients ;
  * Taylor made solutions to the clients i.e. pledge account settlement for contracts, bank guarantee linked to the French government requirements ;
  * Scheduled a six months MSB clients review to mitigate money laundering risks ;
  * Set up of pledge account on behalf of the bank for each credit issuance ;
  * Daily call and email to the overdrawn account owners ;
  * Aligned sales objectives with compliance procedures ;
  * Was up to date into the banking rules and international banking regulations i.e. SEPA ;
  * Summarized employees' expectations and suggest solutions for each of them to the head of HR department ;

• Barclays - Corporate Relationship Manager

  Paris 2008 - maintenant

• Bell Canada - Marketing manager

  Montreal 2007 - 2008 RESPONSIBILITIES
  * Seek and analyse the multi channel best practices of the telecommunication industry ;
  * Create and execute marketing and sales work ;
  * Update the Bell website on daily basis to align the sales in stores with the online advertisings
  
  ACHIEVEMENTS
  * Benchmarked the websites of the competitors and other sectors to establish an action plan ;
  * Organized meeting with the top management and the stakeholders to validate the actions to take ;
  * Acted as a key internal resource to prepare the online marketing materials ;

• RBC Royal Bank of Canada - Business advisor & Customer service representative

  2003 - 2007 RESPONSIBILITIES
  
  Business advisor:
  
  * Sanction personal and business credits until 150K$ (haulage, self employed) ;
  * Give global solutions for the business owners i.e. PDQ machine, Salaries payment management, banking advises ;
  * Adhere to procedures
  * Meet qualitative and sales targets
  
  ACHIEVEMENTS
  
  * Demonstrated the ability to sanction credit application and provide well argued decision to the clients ;
  * Sales objectives exceeded of 10 to 20% ;
  * Made referrals to appropriate business partners and specialists as necessary ;
  * Always provided alternative solutions to the clients who were declined
  
  Customer service representative:
  
  * Advise clients on personal banking products ;
  * Convince costumers to use RBC's banking solutions ;
  * Provide an excellent client service
  
  ACHIEVEMENTS
  
  * Solve problematic situations ;
  * Achieved 100% satisfactory feedback from the clients satisfactory survey ;
  * Create sale activities to improve the team performances: challenges of team, and strategies of sale ;

• Belucci Ireland - Assistant manager

  2002 - 2003 RESPONSIBILITIES
  * Sell men's'suits
  * Manage the ingoing and outgoing stocks
  * Organize and displayed store merchandising ;

Formations

• Paris Sorbonne University

  Paris 2012 - 2014 Human Resources Management Master degree
  
  Theme of the end year essay: The effects of the management of the multinational companies on the turnover in their Chinese entities

• HEC Montréal (Canada) HEC (Montréal)

  Montréal 2000 - 2000 Financial management courses
  
  Moody’s financial accreditation analysis

• ICD - Institut International De Commerce Et Distribution - Groupe IGS

  Paris 2000 - 2002 Bachelors Degree in commerce
  
  A study semester in the Netherlands (Rotterdam): major international marketing.

Réseau

• Anne-Laure WACHT

• Ben Ammar ZOUBEIR

• Camille GUITTARD

• Jean-Gilles BERTRAND

• Jérôme PONTINES

• Jonathan VIGREUX

• La Chambre Internationale Pour Le Conseil Et La Promotion LA CHAMBRE DE COMMERCE

• Magalie FOUCAUD

• Nicolas SANCHEZ

• Vénus CASTRO