En résumé


Strategic information management | Competitive intelligence | Knowledge management | Information & Communication technologies | Investigation & due diligence | Higher Education


Over 11 years experience in strategic information management in several industries, both in France and in Switzerland | Critical thinking skills, intellectual curiosity, instinct | Easily embrace new environments | Flexible and mobile | Team spirit, reliable | Proactive, efficient, structured and rigorous | Technical and managerial experience | Result-oriented, accountable | Interface between business and technical | Comfortable dealing with confidential / sensitive information, discretion

Mes compétences :
Veille stratégique


  • Sérendipité.ch - Founder

    2012 - maintenant (http://sérendipité.ch)
  • Ecole hôtelière de Lausanne - Information Intelligence Manager

    Lausanne 2010 - 2012 (

    - Create and develop the new school competitive intelligence unit to provide to the management board, marketing and research departments a high quality of services in information management fulfilling their strategic requirements
    - Manage this unit
    - Ensure the technical and functional administration of the professional softwares used
    - Assist and train the EHL community (students, professors, management and staff from support departments)
    - Deliver watch and trend reports with respect to EHL’s fields of interest, such as hospitality, gastronomy, nutrition and luxury
    - Provide and analyze relevant information for the whole community and broadcast it using various media such as reports, benchmarks, blogs, RSS feeds, electronic newsletters, virtual community, intranet, totalizing about 25,000 pieces of information a year
    - Develop the internal knowledge management process
  • Université de Lausanne - Document & Information Manager

    2008 - 2010 (

    - Set-up organizational processes and tools to meet the management board needs with regards to information management
    - Managed the team
    - Managed projects related to electronic data/knowledge management and collaborative work
    - Coordinated various workgroups with our internal / external partners
    - Administrated the electronic information management system controlling most of the management board pieces of information (mails, minutes and reports)
    - Improved all of our outdated electronic data management processes
    - Other assignment (9 months, 40%): Project manager for the certification and development of information literacy (soft skills) for the benefit of our students
  • Alp Services - Senior Analyst

    2006 - 2008 (

    - Conducted worldwide economic and business investigations, collected intelligence in a multicultural and multidisciplinary context
    - Assessed the risk management for our customers and provided intelligence related to compliance, due diligence, background check, reputational analysis, litigation support activities
    - Coordinated our subcontractors (conducting surveillances, personal protection)
    - Produced reports both in French and in English
    - Managed the customer relationship (quotation, invoicing, follow-up)
    - Developed our internal knowledge management process and capitalized our various kind of information sources (human, digital) using a secure and collaborative database
  • Kretz Investigations -  Project manager competitive intelligence

    2004 - 2006 - Defined the perimeter and the objectives for this new activity
    - Managed and realized assignments and services for our customers (studies, consulting, support for the implementation of a competitive intelligence activity, training)
    - Managed customer, subcontractor, supplier relationships (quotation, invoicing, follow-up)
    - Conducted investigations for various antifraud departments (insurance companies)
    - Wrote reports both in French and in English as for instance executive biographies, corporate profiles
    - Other assignment (3 months, 100%): Outsourcing for Kroll Worldwide Inc. (Paris office)
  • CEIS - Consultante / Junior

    PARIS 2002 - 2003 (

    - Collaborated to a regional project of competitive intelligence called DECiLOR « Décider en Lorraine », including awareness and support of local SMEs (3 industries, about 50 companies)
    - Assisted the creation of a regional intranet for the benefit of those companies
    - Audited SMEs about their information management process, identified and answered their needs (individual monitoring focused on industry, competition, technology, market, legislation)
    - Monitored news and events for 2 of the 3 industries (woodworking and metal industries) both nationally and internationally
    - Co-administrated our professional tool for the web monitoring and information gathering
  • ADIT -  Specialist, responsible for the bibliometrics activities

    Paris 2000 - 2001 (

    - Realized several state of the art reports for French large companies
    - Defined and implemented strategies for information retrieval and monitoring through the Web and various large databases
    - Dealt with a large number of data (thousands of patents and academic publications)
    - Trained some French intelligence services to information retrieval and monitoring through a specific tool called PL@NET (software suite based on an academic development called Tétralogie dedicated to the processing of a large number of structured data)
    - Created and fed a digital directory of about 1,000 expert profiles with internal (our client) and validated information from the Web


Pas de formation renseignée