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Charlotte PRONESTI GUÉNA

CHICAGO

En résumé

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Entreprises

  • Felix Hotel Chicago 4* - LM Bistro - LM Restaurant Group - F&B Hotel Manager

    2012 - maintenant Organize the other new opening of the restaurant, from the same Company in the Felix Hotel:

    - Refurbishing
    - Hiring the staff
    - Scheduling,
    - Inventories, wine list, ordering,
    - Programming menu items in the POS System,
    - Daily reports,
    - Floor Management,
    - Advertisement,
    - Revenue and invoice reporting

    In charge also of :

    - The Room Service
    - The Lobby Bar
    - Events in our 3 banquet rooms
  • Esse Inn Chicago Hotel 3* - Brasserie by LM - LM Restaurant Group - F&B Manager

    2012 - 2012 Organize the new opening of the restaurant in the Hotel: (Now recommended in The Michelin Guide with 2 forks)

    - Refurbishing
    - Hiring the staff
    - Scheduling,
    - Inventories, wine list, ordering,
    - Programming menu items in the POS System,
    - Daily reports,
    - Floor Management,
    - Advertisement,
    - Revenue and invoice reporting

    In charge also :

    - The Room service
    - Events in our 5 banquet rooms
  • Centre des Arts Enghien-les-Bains - Communication Representative

    2011 - 2011 Part-time.
    Promote the Museum in other places to attract new customers
  • Plaza Athénée Hotel 5* - (Dorchester Collection), Paris - Event Coordinator

    2010 - 2010 First contact with guests,
    Elaboration of proposals and contracts in collaboration with cooking Chef.
    Visit of hotel’s ballrooms,
    On site organisation.
    Responsible for groups in Chef Alain Ducasse’s restaurants
    (Le Relais Plaza & La Cour Jardin)
  • Food & Wine Festival of Aspen, Colorado USA - VIP Assistant

    2009 - 2009 On site supervising of guests and organisation members during the Festival
  • St Regis Hotel & Resort 5* (Starwood) of Aspen, Colorado, USA. - Butler - Guest Relation

    2009 - 2009 VIP assistant
  • Châteaux De Versailles Spectacles (CVS) - Area Supervisor

    2008 - 2011 Part time during 4 years.
    In charge of public welcoming during shows the night; responsible for the Area in Gardens during the day.
  • Air France - Floor Agent

    Roissy CDG 2007 - 2007 In charge of check in, boarding, arrivals and customers information
  • Thomas Cook Voyages - Travel Agent

    2007 - 2007 Responsible for creating or selling tours, editing and sending travel journals to guests. Quality survey

Formations

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