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Christelle PITREL

SURESNES

En résumé

Pas de description

Entreprises

  • Sofitel Los Angeles at Beverly Hills - Hôtel Manager

    2013 - maintenant
  • Sofitel Algiers Hamma Garden - Directrice des opérations

    2012 - 2013 ♦ In charge of operations for the best hotel in Algiers, 333 rooms, 450 ambassadors
    ♦ Achievements: Increase awareness of teams on guests satisfaction, Motivation & coaching of HODs, Trainings for
    middle management, Operational application of Sofitel brand strategy, Bring alive Sofitel 3 value in day-to-day operations, Launch of events to make the Sofitel a trendy address
  • Sofitel Worldwide - Sofitel Strategic Management Team

    Malabo 2010 - 2012 •Coordination of Sofitel Worldwide 2010-2015 strategic projects (more than 80 people involved worldwide)
    •2010: launch of the project, support for team leaders to define a road map, validation process implementation
    •2011: roll out of Sofitel Worldwide 2010-2015 strategy in coordination with the Strategy Director
  • Sofitel Worldwide - Director of Management & Financial Control

    Malabo 2009 - 2012 • Objective reached: implementation of Sofitel Balanced Scorecard, to efficiently pilot Key Performance Indicators (i.e. guest satisfaction, human resources, quality, competition, sales, distribution, finance, costs control, audits)
    • Management of a team of four persons & coordination of regional controllers around the world
    • Financial control: sales & management back operations, development & renovation projects, investments
    • Management control: brand strategic plan, budget, rolling forecast, end of year estimates, business plans
  • Accor North America - International Sales Coordinator

    Paris 2006 - 2006 International Sales Coordinator
    at Accor North America Global Sales office
    in New York
  • Holiday Inn - Revenue Manager Assistant

    Paris 2005 - 2005 Revenue Manager Assistant -@ Holiday Inn at Disneyland® Resort, 4* Hotel, 396 rooms
  • A La Villa Saint Martin - Hotel Operations

    2004 - 2004 Hotel Operations @ A La Villa Saint Martin, 3* Hotel, 53 rooms

Formations

  • Université Angers

    Angers 2005 - 2006 Marketing of Services & Revenue Management

    Summa Cum Laude (Master Degree)
  • Strathclyde University (Glasgow)

    Glasgow 2004 - 2004 Tourisme et Marketing des Services

    Semestre académique en Ecosse
  • Ecole Supérieure Des Sciences Commerciales D’Angers ESSCA

    Angers 2001 - 2006 Diploma ESSCA, Graduate Business School

    Summa Cum Laude
    5-year higher Education Degree
  • Lycée Richelieu

    Rueil Malmaison 1999 - 2001 Baccalauréat Economique et Social Option Mathématiques

Réseau

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