-
Sofitel Los Angeles at Beverly Hills
- Hôtel Manager
2013 - maintenant
-
Sofitel Algiers Hamma Garden
- Directrice des opérations
2012 - 2013
♦ In charge of operations for the best hotel in Algiers, 333 rooms, 450 ambassadors
♦ Achievements: Increase awareness of teams on guests satisfaction, Motivation & coaching of HODs, Trainings for
middle management, Operational application of Sofitel brand strategy, Bring alive Sofitel 3 value in day-to-day operations, Launch of events to make the Sofitel a trendy address
-
Sofitel Worldwide
- Sofitel Strategic Management Team
Malabo
2010 - 2012
•Coordination of Sofitel Worldwide 2010-2015 strategic projects (more than 80 people involved worldwide)
•2010: launch of the project, support for team leaders to define a road map, validation process implementation
•2011: roll out of Sofitel Worldwide 2010-2015 strategy in coordination with the Strategy Director
-
Sofitel Worldwide
- Director of Management & Financial Control
Malabo
2009 - 2012
• Objective reached: implementation of Sofitel Balanced Scorecard, to efficiently pilot Key Performance Indicators (i.e. guest satisfaction, human resources, quality, competition, sales, distribution, finance, costs control, audits)
• Management of a team of four persons & coordination of regional controllers around the world
• Financial control: sales & management back operations, development & renovation projects, investments
• Management control: brand strategic plan, budget, rolling forecast, end of year estimates, business plans
-
Accor North America
- International Sales Coordinator
Paris
2006 - 2006
International Sales Coordinator
at Accor North America Global Sales office
in New York
-
Holiday Inn
- Revenue Manager Assistant
Paris
2005 - 2005
Revenue Manager Assistant -@ Holiday Inn at Disneyland® Resort, 4* Hotel, 396 rooms
-
A La Villa Saint Martin
- Hotel Operations
2004 - 2004
Hotel Operations @ A La Villa Saint Martin, 3* Hotel, 53 rooms