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Christophe DE CHEZELLES

PUTEAUX

En résumé

17 years in Verizon Enterprise Solutions:
- End of 1998 - March 2006: Multinational Account Manager (Growth & Retain customers during Chapter 11 period with Worldcom),
- March 2006 - July 2009: Global Service Manager (Realign the Service model)
- July 2009 - April 2011: Customer Program Manager (Leading a team for a complex outsourcing Contract - Largest Retail french customer in Luxury & Jewelery goods).
- April 2011 - July 2014: Join the Global Client Services in order to deliver best class services to this customer. In March 2012, the Contract with this outsourced customer has been extended. New challenges with the account team being reorganized.
- July 2014 - Present: Lead Service Program Manager. Managing Verizon EMEA top french customer in Retail Luxury (35 M$ on a yearly basis). Transitioning to a new Governance model.

My challenges: Accountable for ensuring seamless and effective management and alignment across all critical cross functional areas/roles within Verizon for complex technical solutions (LAN, WAN, VoIP, CaaS, Security, Professional Services).

Specialties: Managing Complex IT & Service deal. Good knowledge in Retail Luxury market.

Mes compétences :
Organization
Reliability
Flexible

Entreprises

  • Verizon - Lead - Service Program Manager

    PUTEAUX 2014 - maintenant Leading a team dedicated to our largest EMEA Luxury Retail customer (35M$ on a yearly basis)

  • Verizon Business - Service Program Manager

    PUTEAUX 2011 - 2014

  • VERIZON BUSINESS - CUSTOMER PROGRAM MANAGER

    PUTEAUX 2009 - 2011 Almost 12 years in Verizon Business:
    - End of 1998 till March 2006, Multinational Account Manager,
    - between March 2006 and July 2009, Global Service Manager
    - and from July 2009, I am leading the PMO Team dedicated to a Complex customer (in Luxury & Jewelery goods).
    I have to manage people and coordinate all actions at worldwide level with complex technical solutions (LAN, WAN, VoIP, CaaS, Security, Professional Services).

  • VERIZON BUSINESS - GLOBAL SERVICE MANAGER

    PUTEAUX 2006 - 2009 Dedicated to a complex international customer, I had to take care of all post sales activities

  • MCI - MULTINATIONAL ACCOUNT MANAGER

    1998 - 2006 Responsible of strategic accounts, my first objective was selling IT services to those accounts.

Formations

Réseau

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