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Christophe REHM

JARRIE

En résumé

More than 15 years of management experience. Used to work within highly multicultural and multi skills environments
Team and network management, direct and transversal/project management competencies
Customer service/satisfaction and quality minded

Dual skilled in software and hardware for different businesses: telecoms, automotive, microelectronics.
Embedded software development streams, integration and validation expertise. Software quality & methodologies

Mes compétences :
customer support
Quality Assurance
BlueTooth Technology
SW development manager
UNIX
Team Management
Rational ClearCase
Python Programming
Project Management
Perl Programming
Linux
Life cycle management
Embedded software development
Configuration Management
C++
C Programming Language
Advanced RISC Machine (ARM)

Entreprises

  • STMicroelectronics - SW Quality assurance

    2013 - maintenant I define and drive the SW quality program for the Secure Micro division: definition of the SW process, projects QA monitoring and customer support.
    In cooperation with SW teams I drive the SW Quality improvement activities.
  • ST Ericsson - Systems & SW quality manager

    GRENOBLE 2011 - 2013 I defined quality processes for customer support on ST-Ericsson platforms products. Driving technical multi-skills and multi-cultural task forces on customer field returns.
  • ST Ericsson - Customer Support & application group manager

    GRENOBLE 2009 - 2011 Head of customer support organization for EMEA region (14 people), supporting mobile platforms & connectivity.
    I spent 6 months in Finland during winter 2010/11 to manage a smartphone project close to the customer.
  • ST-NXP Wireless - Customer Support Manager

    2008 - 2009
  • STMicroelectronics - Connectivity Support manager

    2007 - 2008 I managed a team of 5 people doing SW, HW and RF dedicated support to ST mobile customers. I also developed a worldwide support network within all ST sales regions (FAEs synchronization, customer projects follow-up)
  • STMicroelectronics - Application team leader

    2003 - 2006 I built and organized the support for ST application processor in Europe region with a 3G UK customer. I pulled together all areas of expertise from my team to provide high level technical support on dedicated products in the platform (Application processor, image sensor, FM radio, Bluetooth®)
    SW team leader: management of 5 SW engineers. Applications: image sensor drivers, Bluetooth applications, Mobile phone MMI, J2ME porting to application processor
  • STMicroelectronics - Applications engineer

    2000 - 2003 MMI development project leader (2 people): evolution of the MMI layer on a GSM platform. Marketing support activity to promote ST GSM/GPRS platform to European customers

    Responsible for SW applications and system integration. ST Bluetooth® device integration in customer applications, promotion to customers, products demonstration during Mobile World Congress event
    I managed 2 engineers on a Bluetooth project

    Library and tools development for ST40 application board.

    STMicroelectronics transversal roles during this period:
    Responsible for SW methodology and configuration management system.
    Clearcase and Unix administrator.
    Member of Disaster Recovery Plan (Business Continuity Plan) workgroup
  • Wavecom - SW Validation engineer

    Issy les Moulineaux 1998 - 2000 Responsible for protocol validation of the ICO satellite system: I defined a validation plan and developed C++ tests.
    Validation with customer.
    Configuration management done with Visual Source Safe.
  • MAGNETI MARELLI - SW development and integration engineer

    Nanterre Cedex 1997 - 1998 Responsible for SW & system integration:
    I specified and managed the SW development for an OPEL CORSA MY2001 dashboard including a CAN network layer.
    I developed a CAN network library module.
  • VALEO THERMIQUE - SW development engineer

    1996 - 1997 I developed a software module for car air conditioning computing system.
  • SAGEM - SW development engineer

    PARIS 1996 - 1996 Credit card terminal software for China market.
  • SAT Telecom - SW Integration and Validation engineer

    1995 - 1996 Responsible for system integration: Software integration and validation of a CT2 wireless network.
  • ALCATEL BUSINESS SYSTEMS - SW application engineer

    1994 - 1995 Software applications development for French "Minitel'' terminal
  • Education / Ivory Coast - Mathematics teacher

    1991 - 1993 International voluntary service: Mathematics and Computer sciences teacher in Ivory Coast / Africa (high school degrees)

Formations

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