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Gemalto
- Operational Quality & Security : Secure Transactions Market
Meudon
2007 - maintenant
Mission:
Take lead of Quality & Security matters for “Secure Transactions” Business Unit and Manufacturing teams with:
- Focus on EMEA,
- WW coordination role via regional interfaces.
Main responsabilities:
- Co-operate with BU pre-sales teams to ensure that the Security and Quality requirements are adequately covered before contract signature.
- Communicate with sales on Quality & Security matters on a regular basis and support them.
- Inform regularly the BU on Quality and Security levels
- Lead Q&S analysis on major events
- Drive mid-term improvements based on Q&S statistical analysis.
- Follow action plans and operate key action plans.
- Contribute to product and process quality improvement.
- Co-ordinate product changes & new product introduction.
- Participate to risk management.
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Gemalto (ex Axalto)
- Quality Marketing Product
Meudon
2005 - 2007
Focus on the PMP Marketing part (Program Management Process)
Follow-up of the PMP, Bid & order and Customization Processes application and associated tools in all business segments.
Flash process: definition, impact, PDM modification...
Defintion of PDM reports to monitor those processes
Realization of internal audits, participation to external audits
Participation to PDM evolution, to key indicators definition...
Update of templates, tools and training around those processes.
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Axalto
- EMEA Quality for E-Transactions and Mobile Communication - Business Management Cards EMEA
MEUDON
2003 - 2005
- Promote and monitor an appropriate set of predefined, customization and customer focus processes aimed at achieving the required level of quality to ensure Customer satisfaction and fulfillment of contract requirements while safeguarding Cards interests with respect to certification agencies.
- Evolve quality process for Mobil Com & E-Transaction applications projects in coordination with Quality organization
- Train all project teams on quality process
- Follow up / participate to reviews of Mobile Com & E-Transaction projects in EMEA from a quality standpoint
- Software and tools implementation to support the quality process, Cards Quality system implementation
- Guarantee maximum efficiency of the project team and Customer Satisfaction.
- Participate, on demand, with the project manager to define the main risks and validate the project plan
- Participate to weekly Factory Order Tracking (FOT) meeting
- Participate to monthly short-term Sales Forecast reviews
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Schlumberger Smart Cards
- Project Quality Assurance Manager for Mobile Communication EMEA
Paris
2001 - 2003
Improve quality of MobileCom delivery, process and methodology of work
Improve communication and coherency between Sales Support and MCO teams (SIM and Server)
Definition of MCO needs for PDM project (deployment phase in June 2003) and participation to the introduction of the PDM tool.
Deployment of process and tools :
- QWIP process
- Master coaching points
- Documentation management system
- Configuration management system
- Internal quality audit
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Schlumberger Smart Cards
- Quality System & Methods Engineer
Paris
2000 - 2001
Program Management Process (PMP)
- Creation of Quality Plan template procedure
- Draft for derogation acceptance procedure
Program Life Cycle Management Process (PLC)
- Finalization of the process (flow chart , input, output, key definitions, Key Points)
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Schlumberger Oil Field Services - IT Sourcing
- Quality and Testing engineer.
1998 - 2000
- Project teams training
- Initialization of the FTR use in ITS and follow-up of theses FTR.
- Writing of software quality procedures.
- Documentation tool: BMS Documentation Management System (BDMS)
o Follow-up and debug of BDMS (Sherpa software adaptation)
o Writing of the user manual, the reference guide, Initialization of its use.
- Helpdesk: "Global Ticketing System" (GTS)
- Assistance to the teams on the software tools implementation.
- Creation of the Intranet web page for Quality, "Global Ticketing System" (GTS) and Documentation.
- Coordination of tests on software development projects (internal, alpha and beta tests)
- Projects follow-up (Steering team) and projects quality acceptance (documents, tests, deployment) especially on
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OpenMind
- Software Development Engineer
PARIS
1995 - 1998
- Development of applications in the area of:
o Digital TV
o Electronic Education
o Carrier Management
o Internet
- Technical support for developed applications: hotline.
- Marketing study on professional linguistic training in the PME - PMI
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InfoTronique - Electronic Multimedia Publishing Company
- Project Manager and Project Auditor
1993 - 1995
- Software development on PC for multimedia CDRom: realization, data treatment, IHM conception
- Customer technical support on software installation and utilization.
- Audit on a computer project for a Licensing and Merchandising Company:feasibility study, redaction of the technical proposal, supplier choice (hard, soft, cabling, drivers...), steering of the project (planning and costs).
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STC - Northern Telecom Group
- Hybrid Product Manager
1992 - 1993
Technical and marketing Responsible in charge of the support and follow-up of projects, Promotion of products and the technological vigil implying meetings at European level.
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Thomson RCM
- Numeric Products Manager and C.A.D. Applications Manager of the design workshop
1990 - 1992
- Computer Responsible of the design workshop
- Projects manager : team of 6 persons
o Realization of macro-hybrids and slim layers
o Technical support and follow-up of projects.
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MB Electronique
- Pre-sales Engineer
Buc
1989 - 1990
- C.A.D Technical support, Demonstrations, Customers training,
- Study of the customer needs, Bench-mark applications,
- Technical Interface between France and represented companies
