Mes compétences :
MOA
Systèmes d'information
DSI
Méthodes agiles
Gestion de projet
Coopération Internationale
Commission européenne
Entreprises
IRD Institut de Recherche pour le Développement
- Responsable de Service "Informatique en soutien à la Science"
2010 - maintenant
EUROCONTROL
- Technical Product Manager
2005 - 2010HQ, Brussels
-Capture and analyze technical requirements for the evolution of the product
-Prepare functional and technical specifications
-Organize tender actions
-Evaluate the offers
-Ensure the technical follow-up of the development contracts with the industry
-Assist in the preparation and maintenance of the product business plan
EUROCONTROL
- Service Support Manager
2002 - 2005HQ, Brussels
-Audit on the existing process, with definition of objectives and improvements
-Definition of a new process, based on ITIL concepts (Service Desk, Incident/Change/Configuration management).
-Execution of the new process aiming to align the services with the identified needs and to improve efficiency and quality of service
-Controlling the quality of service. Use of indicators.
-Improving the process
-Ensure the financial follow-up
THALES ATM
- Software Engineer
Courbevoie2000 - 2002HQ, Paris
-Conception and development of a tool aiming to integrate an Air Trafic Control Center system
-A commercial offer was sent to Air Traffic Navigation Services company