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Damien TERRIEN

PARIS

En résumé

18+ years experimented CRM and Entreprise Cloud Computing Pre-Sales Engineer focused on Digital Marketing, Sales Force Automation and Customer Service.

Thanks to my career path I am also ITIL certified and Scrum master.

I am focused on customer success. I work with an extended team - including Sales Representatives, Experts and Partners - to position the relevant company-wide solution.

My activities go from RFx to workshops, demos and live shows to show the value we can bring to our customers. I also orchestrate deals with various experts and partners keeping the responsibility to provide a consistent and relevant answer to our customers.

I use my creativity skills to disrupt the way we position and pitch solutions to our prospects and customers.
I also work closely with the Sales Representative/Account Exec to draw a consistent account strategy.

Mes compétences :
Avant vente
Certification ITIL
DevOps
Application Lifecycle Management

Entreprises

  • Salesforce - Lead Solution Engineer

    PARIS 2015 - maintenant 18+ years experimented CRM and Entreprise Cloud Computing Pre-Sales Engineer focused on Digital Marketing, Sales Force Automation and Customer Service.

    Thanks to my career path I am also ITIL certified and Scrum master.

    I am focused on customer success. I work with an extended team - including Sales Representatives, Experts and Partners - to position the relevant company-wide solution.
  • Serena Software - Pre-sales engineer

    Redwood City 2007 - 2015 I am in a technical sales position focused on expanding the technical and business relationship and penetration within my assigned major accounts and/or territory. I work in concert with the Account Manager, I am responsible for driving the adoption of Serena’s Solutions and solving their customer’s business issues.
  • Serena Software - Consultant

    Redwood City 2000 - 2007
  • Siveco Group - Consultant

    Montigny le Bretonneux 1997 - 2000 Audit, Conception, Formation, Installation

Formations

Réseau

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