Mes compétences :
Coordination de projet
SLA
Project manager
Itil v3
Back office /Middle office banque
Lean management
Team Leadership
Change Management & leadership
Production Manager
Kpi
Incident Management
Entreprises
ING Direct France
- IT Coordinator
PARIS2012 - maintenantInvolved on projects/parametring concerning marketing offers:
- Coordination of IT teams (Test and Dev on different applications)
- Update planning offers
- Validation of functional spécifications & configuration of offers.
- Writing SLA
- Enhance IT process
Société Générale
- Production Manager (SGCIB)
PARIS2009 - 2012Contractor for Alten SIR:
Leading an application support team (6 people) in charge of MO/BO processes on Equity Buy & Sell :
. Settlement/Delivery.
. Regulatory reports (AMF, FSA, BuBa..)
. Corporate events
. Daily and monthly accounting
. FO/BO and custodians matching
. Instructions tools
In charge of :
. Management of the team's activities
. KPI & SLA
. Maintain quality of service
. Process optimization
. Optimization of the team's execution capacity
. Follow the sun support
. Business process securization
. Expiries & Accounting processes
. Projects follow up
Exane BNP Paribas
- Support & Software Engineer
Paris2007 - 2009Contractor for Alten SIR:
In Web team for FO financial analysis, in charge of :
- Develop, maintain and enhance websites for financial analysis and compliance.
- Ensure quality of service.
- Deal with incidents and problems.
- Deploy new technologies (RIA, struts & spring)
