Dimitri MECHAI

En résumé

Entreprises

• Xerox - Trainer

  Saint-Denis maintenant

• SAP - Territory Sales Executive

  Paris 2012 - maintenant

• SAP Business Objects - SALES ACCOUNT MANAGER EPM

  Paris 2010 - 2012 - Sales Licences
  - Manage accounts, generating cross-selling and up-selling opportunities.
  - Deal with customers in order to close the revenue in time
  - Work with channel partners and develop the business and achieve growth in territory.
  - Manage the full sale cycle and business strategy
  - Products: EPM products and Business Intelligence SAP BO.
  - Elaboration strategic value proposition, negotiate terms and conditions with customers.
  - Territory: France and French islands.
  - Results 2010 : 161% (Winner Circle SAP Business Objects)

• SAP Business Objects - ACCOUNT MANAGER

  Paris 2008 - 2010 • Sales upgrade
  • Manage account, generating cross-selling and up-selling opportunities.
  • Drive revenue, maximize customer service and re-enforce the one global provider approach.
  • Ensure all order shipped in timely manner and liaise with warehouse and logistic department.
  • Handling complaints and escalating overdue complaints or late deliveries.
  • Work with and develop relationships with Licence, Consulting, Support, Alliances and Channel partners.
  • Products : Business Objects, Cartesis, SAP
  • Sectors: Pharmaceutical, Media & Bank.
  • Clients : L’Oreal, Rothschild continuation, Havas, Vivendi …
  • Result: 2008: 134%(SAP Business Objects Worldwide top team achiever) , 2009 : 116%.

• ICEBROADBAND - SALES ACCOUNT MANAGER (Irish market)

  2007 - 2008 Sell/upgrade cross sell and retain company services to new and existing customers.
  • Explain product benefits to the customer and overcome customer's objections
  • Build and maintain relationship with customers
  • Committing and delivering results against monthly targets / forecast.
  • Exceed targets in line with the sales plan
  • Trainer of the new sales' employees
  • Follow up of the equipment's delivery ( modem and antenna )

• XEROX - DEPUTY TEAM LEADER / TRAINER

  Saint-Denis 2006 - 2007 Deputy Team Leader of Technical support team :Dublin
  • Providing daily support to a team (12 persons) on Process and system issues.
  • Monitoring performance on targets and implementing actions to achieve them.
  • Involvement in projects
  • Dealing with customer queries in relation with my Team Leader.
  • In charge of team motivation and spirit to maintain the service level as high as possible.
  
  Customer speech trainer :
  
  • Creating the customer speech for the French market.
  • Providing trainings to new starters and existing staff.

• TOP OUVERTURES - OWNER

  2005 - 2006 Sales to residential customer and architects. Exhibition presence, demonstrations.
  • Canvassing to a residential customer using all the ways to prospect (Shopping Arcade, house to house, teleprospection )
  • Preparation and implementation of marketing plans
  • Development and implementation of the PR plan, Point of sale publicity in collaboration with the main product.
  • Intervention in the choice of the products, market positioning and launch of the range.
  • Negotiation with the providers and subcontractors to gain in efficiency, time and savings
  • Managing two internships and providing them sales and technical trainings.
  • Follow up of the customer satisfaction to get referrals in order to get new leads.

• HDA Laboratoire - MAJOR ACCOUNT MANAGER

  2003 - 2005 • Management and development of the Major accounts : L’Oreal , Michelin ,Rexel , Candia, Volvic, MSD Chibret …
  • Representative for the Auvergne area. ( 5 counties )
  • Creation of a data base in order to reference all the services provided for each Customer
  • Market research creation following the prospection
  • Creation of reports in order to improve the efficiency and adapt our pest control services with the feedbacks of the customer and the pest control crew.
  • Dealing with the production to organize the deliveries on time.
  • Provide weekly accurate sales forecasts to Manager.
  • Achieve and exceed monthly targets.
  • Working with and developing relationships with Production line, Veterinary department and with the customers.
  • Following and implementing all the veterinary rules on the customers areas depending on the activity of the customers

Formations

Pas de formation renseignée

Réseau

• Aurélie CHAMAK

• Cédric VIEIRA AMADO

• Christophe FINA

• David LABBE

• Franck MAILLET

• Frederic CHAUVIRE

• Louis CARPENTIER

• Stephane LAMAND

• Thomas DUBREUIL