Flavien BOUCHER

En résumé

Entreprises

• Sogeti Switzerland - Delivery Manager & Practice Manager

  2013 - maintenant Digital, Mobile, Application development and new technology
  * Create the DevOps service offer and delivery team ;
  * Ensure the quality of the project deliver for our different customer (Pharmaceutical, Retail,
  Supply chain, Industry)
  * Manage delivery team OnShore and Offshore ;
  * Protect and grow market share (15% growth year to year) ;
  * Create account plans and go to market strategy ;
  * Identify and engage stakeholders and decision makers within target accounts
  * Build credibility for Sogeti through proactive and formal proposals and working with
  offshore solution teams to set vision and deliver winning bids.
  * Responsible for building presence and delivery capability in the region through analyst
  relations, partnering and hiring.
  * Develop and implement POC on Machine Learning and Cognitive technology

• Sogeti USA - Global head collaboration practice

  2010 - 2013 Global head collaboration practice
  
  * Create the Social Collaboration practice (from 0 to $5M revenue)
  * Define the Sogeti Global offering around Collaboration / Social Business
  * Animate the sales team in all Sogeti country ;
  * Manage the relationship between IBM and Sogeti ;
  * Organize marketing event
  * Support pre-sales activity ;
  * Support project delivery (Retail, Electronics & Defense, Aeronautic & Defense, Industry)
  * Create asset to support the Go-to Market and facilitate integration of the solution in existing
  customer IT
  * Creator and member of SogetiLabs community (labs.sogeti.com)

• Sogeti France - Project Manager & Practice Leader

  2008 - 2010 Project Manager & Practice Leader IBM Technology
  
  * Teampark implementation - Internal Social Collaboration platform ;
  * Collect needs and business requirements ;
  * Realize detailed functional specification documents and review technical ones
  * Manage the project with multi-cultural on-shore and off-shore teams
  * Define the application architecture and Integration point with existing infrastructure
  (Integration between IBM and Microsoft software)
  * Manage Application life cycle, also being key contact for both Support and Maintenance ;
  * Organize release management and manage deployments.

• Capgemini Poland - Transition manager

  Paris 2007 - 2008 Move L1 support center based in Paris (France) to Katowice (Poland)
  * Collect needs and business requirements
  * Define business model and SLA with customer
  * Hire people in Poland to fulfill the needs ;
  * Define the knowledge transfer plan for each project ;
  * Define Team organization during the transition ;
  * Manage the relationship between local and offshore team
  * Define the technical architecture to support offshore delivery and optimize infrastructure
  cost

• Sogeti UK - Project Manager

  2005 - 2005 Project Manager for an Aerospatiale company
  * Setup a new Unix level 2 support team and process ;
  * Collect needs and business requirements
  * Define business model and SLA with customer
  * Hire people in UK to fulfill the needs
  * Implement ITIL process ;
  * Realize detailed functional and technical specification documents

• Sogeti France - Service manager

  2005 - 2007 Service manager for a Defense & Aerospatiale company
  * Service manager for the Innovation and process team ;
  * Analyze process, activity and deliverables quality of the IT department
  * Define improvement area by bringing innovation, improving existing tool, developing new
  tool, and industrializing tasks
  * Collect needs and business requirements ;
  * Implement ITIL process ;
  * Realize detailed functional and technical specification documents
  * Define the application architecture and Integration point with existing infrastructure

• Sogeti - System Engineer

  Issy-les-Moulineaux 2003 - 2005 * Migrate the Active Directory environment ;
  * Centralize the architecture in one data centre ;
  * Define the backup/recovery policy
  * Setup the backup/recovery infrastructure ;
  * Implement ITIL process ;
  * Realize detailed technical specification documents ;
  * Realize architecture document

• Sogeti - Consultant

  Issy-les-Moulineaux 2003 - maintenant

• France Telecom - Administrator

  2001 - 2003 * Realize building cable diagram ;
  * Install building cable for network and telephony ;
  * Configure and manage Matra PABX

Formations

• Centre Etudes Supérieures Industrielles CESI

  Bagneux 2003 - 2006 Ingénieur généraliste

Réseau

• Christian KLAJA

• Fabienne LEBON-LAFOND (LEPERS)

• François MARPAULT

• François PAUC

• Guillaume EDMOND

• Hassan NEJJAR

• Jean Marc BOHLER

• Michel STOQUERT

• Sophie DE LA PALLIÈRE (MANCZAK)

• Thierry LAMIER