Flavien MOUGEOT

En résumé

Entreprises

• Computer Sciences Corporation - Consultant CRM Salesforce

  2013 - maintenant • Juillet - auj 2014 / APERAM / France (Saint Denis) / Industrie
  • Janvier - Juin 2014 / TELENOR / Suède (Karlskrona) / Télécommunication / Implémentation de l’outil afin d’optimiser les processus de ventes. Animation des workshops, développement de la solution: fields, workflows, validation rules, web to lead, roles and profiles, soutenu les UAT Test, gérer la Data Migration, les anomalies et les évolutions, la production des livrables: Spécifications fonctionnelles, Salesforce Configuration Workbook, System Administrative Guide

• Computer Sciences Corporation - Global Knowledge Management Lead

  2013 - 2013 Consultant Consulting // Global Business Support // Knowledge Management
  
  Deliverables:
  • Creation and delivery case studies
  • Community Management
  • Production of the promotion of the new KM tool via videos + training videos

• Computer Sciences Corporation - Communication Lead EMEA South & West

  2010 - 2013 -Consultant Oustourcing // Communication Lead EMEA South & West
  
  Results:
  • Built the community and shaped its identity
  • Improved the overall collaboration and communication
  • Strengthen Leaders Communication
  • Improved the employee's satisfaction rate
  Deliverables:
  • Social Media: community management on the jive based tool
  • Support the adoption of the social media tool as CSC "Lifeguard"
  • Create marketing and communication materials(video, newsletters, mails, blogs,etc.)
  • Developed internal communication events (All Hands, Town Hall meeting, etc.)
  • Monitored and measured the success of community engagement
  • Established metrics & report
  • Ensured successful coordinated global campaigns for communication
  • Evangelize community activities internally
  
  -Global Communication Lead of the "CSC Gives Back: Tour de Force" initiative in 2012
  Results : €45K collected for child welfare in association with SOS Children's Villages.
  Deliverables: Developed and led the global communication campaign (mailing, promotion, marketing, press, etc.)
  
  -Cloud Marcom France Coordinator

• Atos Origin - Consultant IT

  Bezons 2008 - 2008 In charge of the creation of a new portal, based on SharePoint 2007. From business needs identifications to the offer's definition.
  
  Training : Functional training on Microsoft SharePoint 2007 delivered by Bull

• Crédit agricole - Assistant conseiller

  Montrouge 2006 - 2006 -Etude d'implantation pour une nouvelle agence
  -Assistant conseillers
  -Conseiller pour les jeunes de moins de 18 ans

• Imérys Toiture - Stagiaire

  2004 - 2004 Audit judiciaire, livrable: création d'un fascicule concernant la loi Gayssot
  Participation à l'organisation du raid des Crêtes
  Mise à jour des bases de données clients
  Agent d'accueil des transporteurs

Formations

• Université De Technologies De Troyes (UTT)

  Troyes 2007 - 2008 Master II Knowledge and Community Management
  
  Master II Knowledge and Community Management - Best class average

• University Of Newcastle Upon Tyne (Newcastle Upon Tyne)

  Newcastle Upon Tyne 2006 - 2007

• Universidad De Murcia (Murcia)

  Murcia 2005 - 2006 Marketing & Communication

• Ecole Supérieure De Commerce De Troyes ESC

  Troyes 2004 - 2008 Majeures Marketing / Finance
  
  Double Master II Marketing and Finance

• IUT De Troyes

  Troyes 2002 - 2004 DUT Technique de Commercialisation

Réseau

• Alexandra NICHOLLS

• Bérénice DELVINGT

• Dharit ANJARIA

• Elodie HERRMANN

• Guillaume BOYET

• Karine POIREAU-BENIC

• Lilas HAESAERT

• Matthieu JARDIN

• Thierry LUTTER