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Flavien MOUGEOT

PARIS

En résumé

Certifié Salesforce DEV 401.

Mes compétences :
Communication interne
Corporate social responsibility
Gestion des connaissances
Salesforce
Adobe After Effects
Marketing relationnel
Social networking
Microsoft Office

Entreprises

  • Computer Sciences Corporation - Consultant CRM Salesforce

    2013 - maintenant • Juillet - auj 2014 / APERAM / France (Saint Denis) / Industrie
    • Janvier - Juin 2014 / TELENOR / Suède (Karlskrona) / Télécommunication / Implémentation de l’outil afin d’optimiser les processus de ventes. Animation des workshops, développement de la solution: fields, workflows, validation rules, web to lead, roles and profiles, soutenu les UAT Test, gérer la Data Migration, les anomalies et les évolutions, la production des livrables: Spécifications fonctionnelles, Salesforce Configuration Workbook, System Administrative Guide

  • Computer Sciences Corporation - Global Knowledge Management Lead

    2013 - 2013 Consultant Consulting // Global Business Support // Knowledge Management

    Deliverables:
    • Creation and delivery case studies
    • Community Management
    • Production of the promotion of the new KM tool via videos + training videos

  • Computer Sciences Corporation - Communication Lead EMEA South & West

    2010 - 2013 -Consultant Oustourcing // Communication Lead EMEA South & West

    Results:
    • Built the community and shaped its identity
    • Improved the overall collaboration and communication
    • Strengthen Leaders Communication
    • Improved the employee's satisfaction rate
    Deliverables:
    • Social Media: community management on the jive based tool
    • Support the adoption of the social media tool as CSC "Lifeguard"
    • Create marketing and communication materials(video, newsletters, mails, blogs,etc.)
    • Developed internal communication events (All Hands, Town Hall meeting, etc.)
    • Monitored and measured the success of community engagement
    • Established metrics & report
    • Ensured successful coordinated global campaigns for communication
    • Evangelize community activities internally

    -Global Communication Lead of the "CSC Gives Back: Tour de Force" initiative in 2012
    Results : €45K collected for child welfare in association with SOS Children's Villages.
    Deliverables: Developed and led the global communication campaign (mailing, promotion, marketing, press, etc.)

    -Cloud Marcom France Coordinator

  • Atos Origin - Consultant IT

    Bezons 2008 - 2008 In charge of the creation of a new portal, based on SharePoint 2007. From business needs identifications to the offer's definition.

    Training : Functional training on Microsoft SharePoint 2007 delivered by Bull

  • Crédit agricole - Assistant conseiller

    Montrouge 2006 - 2006 -Etude d'implantation pour une nouvelle agence
    -Assistant conseillers
    -Conseiller pour les jeunes de moins de 18 ans

  • Imérys Toiture - Stagiaire

    2004 - 2004 Audit judiciaire, livrable: création d'un fascicule concernant la loi Gayssot
    Participation à l'organisation du raid des Crêtes
    Mise à jour des bases de données clients
    Agent d'accueil des transporteurs

Formations

  • Université De Technologies De Troyes (UTT)

    Troyes 2007 - 2008 Master II Knowledge and Community Management

    Master II Knowledge and Community Management - Best class average

  • University Of Newcastle Upon Tyne (Newcastle Upon Tyne)

    Newcastle Upon Tyne 2006 - 2007

  • Universidad De Murcia (Murcia)

    Murcia 2005 - 2006 Marketing & Communication

  • Ecole Supérieure De Commerce De Troyes ESC

    Troyes 2004 - 2008 Majeures Marketing / Finance

    Double Master II Marketing and Finance

  • IUT De Troyes

    Troyes 2002 - 2004 DUT Technique de Commercialisation

Réseau

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