Menu

Flavien MOUGEOT

Paris

En résumé

As a LION (Linked In Open Networker) I 'd be happy to interconnect my network with yours : flavien.mougeot@gmail.com

I am a Senior Consultant, with a 6 years experience in IT.

I have knowledge and experience in several CRM functional domains:
- Sales Processes (Lead to Contract, Sales Pipeline…)
- Service Processes
- Collaboration (Chatter, Communities …)


Certified Salesforce Administrator, Advanced Admin, Salesforce Platform App Builder, Salesforce Sales Cloud, force.com Developer and Salesforce Service cloud & Salesforce Pardot Consultant & Sales force Pardot Specialist, Certified Community Cloud

Mes compétences :
Sales Force
Logiciel CRM
Saas
Conseil IT

Entreprises

  • Accenture - Consultant CRM Salesforce

    Paris 2016 - maintenant Involved in pre-sales activities
    May 2017 - Ongoing Service Cloud Implementation / Finance

    Tech : Service Cloud , Community, Pardot

    Nov 2016 - May 2017 Service Cloud Implementation / Technology - Trip Advisor - La Fourchette / France

    Tech : Service Cloud , Social Studio, Community, Pardot

    August 2016 Pardot Implementation / Industry - Carrier Transicold / France
    - Training animation
    - Support the implementation of a marketing campaign

    Tech : Pardot

    April 2016 - September 2016 / Non Profit Organisation - Institut de l'Engagement / Paris in France
    Managing 1 resource on the project
    - Manage evolution & set up optimizations
    - Workshops animation
    - Production of deliverables (Workshops presentations, planning,Follow up doc...)
    - Benchmarked and tested some of the Email & Calendar sync, Document generation and Survey tools of the Salesforce environment for futur implementations

    Tech : Force.com, Sales Cloud

  • Computer Sciences Corporation - Consultant CRM Salesforce

    2013 - 2016 Oct 2015 - March 2016 / Energy/ Paris in France
    - Team Management of 4 consultants in charge of the workshops animation, the design, the solution set up and the training.
    - Coordination of the technical team for specific developments
    - Participation to technical workshops and data migration

    July 2014 - Sept 2015 / Industry / Paris in France:
    - Salesforce implementation
    - Data Migration
    - Go Live Coordination
    - Training
    - Knowledge Transfer

    Jan-june 2014 / Telecommunication / Karlskrona in Sweden :
    - Salesforce implementation (fields,worflows,validation rules...)
    - Data migration
    - Knowledge transfer
    - Production of deliverables : workbook, functionnal specification...

  • Computer Sciences Corporation - Knowledge Management Lead for Global Enterprise Solution and System Integration Consulting

    2013 - 2013 Deliverables:
    • Create and deliver case studies
    • Community Management
    • Communication (Newsletter, News Flash ...)
    • Business support
    • PMO

  • Computer Sciences Corporation - Communication Lead EMEA South & West

    2010 - 2013 -Communication Lead EMEA South & West // Outsourcing
    Results:
    • Built the community and shaped its identity
    • Improved the overall collaboration and communication
    • Strengthen Leaders Communication
    • Improved the employee's satisfaction rate
    Deliverables:
    • Social Media: community management on the jive based tool
    • Supported the adoption of the social media tool as CSC "Lifeguard"
    • Created marketing and communication materials(video, newsletters, mails, blogs,etc.)
    • Developed internal communication events (All Hands, Town Hall meeting, etc.)
    • Monitored and measured the success of community engagement
    • Established metrics & report
    • Ensured successful global campaigns coordination
    • Evangelized community activities internally


    -Cloud Marcom France Coordinator

  • Atos - Consultant Junior Enterprise Social & Communication (Microsoft Sharepoint 2007)

    Bezons 2008 - 2008 In charge of the creation of a new portal, based on SharePoint 2007. From business needs identifications to the offer's definition.

    Training : Functional training on Microsoft SharePoint 2007 delivered by Bull

Formations

Réseau

Annuaire des membres :