Mes compétences :
Python
CFT
PostgreSql
Visual Studio
Microsoft SQL Server
SAP Business Objects
Entreprises
ADLPartner
- Administrateur Applicatif
Montreuil2016 - maintenantCentralization of bugs and new features request
Data extraction
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Troubleshooting using TOAD and Oracle database
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Troubleshooting et Monitoring process using
OpenText InfoFusion Integration Center Scheduler and
OpenText InfoFusion Integration Center Designer
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SAP BusinessObjects BI 4.2
BI launch pad:
Maintain, improve, or replace existing dashboards
Develop automated reporting capabilities
CMC:
Configuration and Administration
Managing users and groups and assigning the security
Instance Managing
Universe Design Tool
Webi 1 et 2
BOE310 Administration and Security BI
Petit Forestier
- Support Analyst
Villepinte2015 - 2016Application Support Level 2
Centralization of bugs/incidents (GLPI) for all group agencies.
Escalation to higher level.
Functional or technical analysis.
Troubleshooting (SQL Server 2008).
Data extraction
Mphasis Wyde
- Support Analyst
Paris2014 - 2015Centralization of bugs and new features request.
Functional or technical analysis upstream to advance to development teams.
Feedback to the customer on the developments progress.
Language learning and development of proprietary software.
Insurance field.
Electrolux
- Support Analyst Consultant
Senlis2014 - 2014User support level 2 & 3.
Incident Management (ServiceNow).
Analysis and troubleshooting.
Microsoft Technologies (ASP.NET, C#, Visual Studio 2010, SQL Server 2008).
Affinion International
- Business Application Support
Paris2011 - 2014Customer data centralization (WinScp, CFT, liaison SFTP).
Sending clients data files via FTP in Informatica environment for transformation and data integration.
Testing of new data transfer and integration.
Test case implementation.
Cognos reporting implementation.
Managing customer specifications.
Automation of daily tasks file management (Python 3).
Application Support on Siebel 7
Centralization of bugs/incidents and escalation to UK teams for resolution (SupportWorks / ServiceNow).
Following of new release deployment (Siebel 7).
Siebel migration
Tests for all new features.
Defects tracking (QualityCenter).
Regression testing at the launch of new production versions.
Data management for sending marketing campaign, emailing .
SQL Extraction.
Data integration in the campaign management tool : Mail Performance.
Management of the campaign management tool database.
