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Frederic AUV

Paris

En résumé

Diplômé de l’école Centrale de Lyon, Fréderic AUV a 16 années d’expérience dans le conseil avec notamment 7 projets internationaux. Il est intervenu sur des cycles complets d’implémentations de systèmes et solutions. Il a géré des systèmes CRM et de Data Warehouse avec des équipes sur sites ou délocalisées (en offshore). Le cadre de ses missions inclut des spécifications techniques et fonctionnelles, de la gestion de planning et d’équipe, du cadrage et la gouvernance du projet, de la gestion des relations avec le client final et la gestion des risques.

De 2000 à 2007, Frédéric a eu une expérience professionnelle au sein du cabinet international Deloitte, France et UK. Il est devenu un des premiers experts dans la technologie Oracle BI et Siebel CRM pour ce cabinet en Europe


Mes compétences :
Analytics
Architecture
Automotive
Banking
Consultant
Database
Datawarehouse
DB2
Design
Expert
Financial services
Informatica
Manager
Mapping
Marketing
Microsoft CRM
Microsoft Project
OBIEE
Oracle
Oracle OBIEE
Project manager
Siebel
Siebel analytics
Technical design
Workflow
Gestion de la relation client

Entreprises

  • Steria - OBIEE 11G Hand-On Project Manager

    Paris 2011 - 2014

  • MerckSerono - Oracle BI Technical Specialist

    Lyon 2008 - 2011 Implementation of Siebel 8.0 and Oracle BI EE 10.1.3 to support their international salesforces (9 Countries)

    Role: Oracle BI Technical Quality Assurance Lead & Business Analyst
    Key Achievements: Responsible for reviewing and approving all BI deliverables from 3rd-party integrator (Cognizant), ensuring high quality of application to meet client standards, requirements and schedule. This includes reviewing assessments, requirements, functional specifications and technical design. Provided technical and functional expertise for complex implementation.
    Along side I took ownership of the Change Management process within the project. Developing and documenting the process for the team, scheduling and chairing the Change Control Board meetings with objective to define and agree on scope for every release.

  • GlaxoSmithKline - Siebel Analytics Technical Manager

    Marly-le-Roi 2007 - 2008 Implementation of Oracle BI 7.8 to support their European and international commercial solution.

    Role: Oracle BI Technical Manager and Technical Expert
    Key Tasks: System Requirements, Technical Design and Release Management
    Managed Team: 12 people spread across UK, India, Poland and Belgium.

  • Cattles Limited - Manager/Senior Consultant

    2005 - 2007 ===Sep-05 / Now===
    Cattles • UK
    Implementation of Siebel 7.8 Financial Services and Analytics to support new business, loan management and collection activities.
    Role: Analytics Implementation Manager and Marketing Project Manager
    ===Jul-05 / Sep-05===
    IQPC • UK
    Implementation of Siebel 7.7 eEvent, Analytics and Marketing for campaign and event Management
    Siebel Analytics expert in charge of design and configuration of Informatica, Siebel Analytics and Marketing.

  • Michelin - Manager

    FERRAND 2003 - 2005 ===Jun-03 / Mar-05===
    Michelin • France
    Global CRM implementation of Siebel 7.5 Field Service and Analytics for large fleet of trucks division.
    Role: BI Project Manager and Siebel CRM/Analytics Subject Matter Expert
    ===Feb-04 / Sep-04===
    Teleroute • Belgium
    European implementation of Siebel 7.5 Analytics for customer system reporting
    Role: BI Team Lead and Siebel CRM/Analytics Subject Matter Expert
    ===Jul-01 / Sep-02===
    Saab • Sweden
    European implementation of Siebel 2000 eAutomotive for sale lead and issue management. Rollout over 11 countries.
    Role: eCRM eAutomotive Subject Matter Expert and Siebel Configuration Lead
    ===Mar-00 / Jun-01===
    Renault • France
    International implementation of Siebel 99 Enterprise and Business Objects 5 for customer service management. Rollout over 22 countries.
    Role: Technical Consultant

  • Saab - Senior Consultant / Team Lead

    Le Raincy 2001 - 2002 Implémentation européenne de Siebel 2000 eAutomotive pour la gestion des leads et des réclamations clients. (11 pays).

    Responsable de la gestion et la mise en place des outils CRM eAutomotive (expert technique) et la configuration de Siebel. Mise en œuvre européenne de Siebel 2000 et eAutomotive pour les ventes et les questions en rapport avec le service après-vente. Lancement sur 11 pays.

  • Renault - Consultant

    Boulogne-Billancourt 2000 - 2001 Implémentation internationale de Siebel 99 Enterprise et Business Objects 5 pour la gestion du service client. (22 pays).

    Consultant technique. Implémentation international de la solution Siebel 99 d’entreprise et d’affaires 5 pour CRM. Lancement sur 22 pays.

  • Deloitte - Manager / Senior Consultant

    Puteaux 2000 - 2007

  • Valfond Group (France) - Technical Engineer

    1999 - 2000 Fred was in charge of MFG/PRO ERP implementation for the sites of Les Ponts-de-Cé (France) and Argentan (France) as part of the global production and financial information system reengineering

Formations

Réseau

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