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Gilles GARLÈS

Paris

En résumé

Specialized in CRM and Sales.
Experience in organization definition, business process redesign as well as information system implementation.

Industry Expertise: Pharmaceuticals industry, Automotive, Manufacturing, Telco, Bank

- Project Management, Business Process Management/Improvement, Change Management (Accompagnement du Changement), Applications architecture & integration (EAI/ESB, BPM, MDM)
- CRM, Contact Center, Call Center, Internet web site, Field Service, Marketing
- Records Management, Electronic archiving, Document Management
- Software: Siebel Enterprise, PeopleSoft CRM, Oracle Applications (GL, AP, PO, IC), TIBCO

Entreprises

  • Sanofi - Architecte d'entreprise

    Paris 2012 - maintenant
  • Sanofi - Architecte applicatif

    Paris 2007 - 2011
  • INEUMconsulting - previously Deloitte Consulting in France - Manager

    2004 - 2007 Enterprise Applications - CRM
    Automotive
  • Deloitte Consulting - Senior Consultant

    Puteaux 1997 - 2004

Formations

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