Paris
Specialized in CRM and Sales.
Experience in organization definition, business process redesign as well as information system implementation.
Industry Expertise: Pharmaceuticals industry, Automotive, Manufacturing, Telco, Bank
- Project Management, Business Process Management/Improvement, Change Management (Accompagnement du Changement), Applications architecture & integration (EAI/ESB, BPM, MDM)
- CRM, Contact Center, Call Center, Internet web site, Field Service, Marketing
- Records Management, Electronic archiving, Document Management
- Software: Siebel Enterprise, PeopleSoft CRM, Oracle Applications (GL, AP, PO, IC), TIBCO
