A dedicated professional with more than 16 years experience in the Telecommunications and Consumer Electronics Industries.
Outstanding skills in Customer service, Client focused, service driven, goal oriented, enterprising work ethic and solid integrity. Accountable and well organized.
Superior ability to achieve immediate and long-term goals.
Proven ability to analyze, plan, manage, lead and motivate a large team (up to 90 people)
Excellent communication and presentation skills
International living and working experience in Asia and Europe
Speaks 5 languages: English/ French/ Russian/ German/ Spanish
Willing to relocate and to travel
Key words: Service and Operations management, Six Sigma and ITIL V3 Management, Change and transition Management, Costs and process optimization, Loyalty and Customer satisfaction programs
Mes compétences :
Gestion des ressources humaines
Management de transition
Conduite du changement