Mes compétences :
Senior consultant - Agent expérimenté
Travel Agent - Agent de voyages
Amadeus
Customer Service - Service client
Business Travel - Voyages d´affaire
Entreprises
Egencia Germany, an Expedia Group Company
- Multilingual Senior Business Travel Consultant
2016 - maintenantBookings: Air, Online Rail, Hotel, Car rental, Swiss Market
Amadeus Sell Connect
First Level Support Online Booking Tool
Mentor for new Hiree.
Support for other Teams/Countries
HRG Germany - Hogg Robinson Group
- Multilingual Business Travel Consultant
2010 - 2016Bookings: Air, Rail, Hotel, Car rental
Mentor for Trainees.
Back up other Teams
BCD Travel
- Multilingual Business Travel Agent
Paris2008 - 2010Bookings: Air, Rail, Hotel, Car rental
Deputy for the Team Leader
Qualitymanagement / Customer Care
Training of new colleagues
HRG Germany, Hogg Robinson Group
- Team Leader Business Travel
2004 - 2007Team Leader, Team France/Benelux, 8 Agents
Bookings: Air, Hotel, Car rental, Invoicing
Qualitymanagement / Customer Care
Training of new colleagues
HRG Germany (ex- BTI Eurolloyd)
- Team Leader
2004 - 2007
BTI Eurolloyd
- Multilingual Business Travel Agent
2004 - 2004Multilingual Travel Agent, Team France/Belgium
Bookings: Air, Hotel, Car rental
Carlson Wagonlit Travel
- Business Travel Consultant
Boulogne-Billancourt2001 - 2003Bookings: Air, Rail, Hotel, Car rental, Ticketing, Invoicing, Visa
FAURECIA
- Personal Assistant
2000 - 2000Orders, Invoicing, Switch of Accounts to Euro
Dubois ABX Logistic
- Sales Assistant
2000 - 2000Freight, Invoicing, Customer Service
Departement de la Formation et de l´Emploi
- Administrative Assistant
Biot1999 - 1999Specialized in Company Founding
Formations
AFT - IFTIM (Le Tremblay Sur Mauldre)
Le Tremblay Sur Mauldre2000 - 2001Formation Agent de Voyages
