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Oracle
- EMEA Compensation Manager, Customer Support Services
Colombes
2014 - maintenant
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Oracle
- Services Business Operations Manager
Colombes
2010 - 2014
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Oracle
- PSD Manager / Operation manager
Colombes
1995 - 2010
1995-2006 :
Project Manager for 9 years on majour accounts withing Professional Services entity (presales and delivery activities management).
2 years experience as Sun Sigma BlackBelt to improve number of Managed Services deals. And progressively oriented towards Program Management activities
2004-2006: Program Manager in charge of Services Catalog simplification and localisation along with internal communications/promotion of Services towards all sales organisation
2006-2008 : Leader of a presale team dedicated to production of Professional Services proposals/quotations/SOW on 'small' deals (value added expertise and urgent needs): Structuration of the team with a technical leader to improve productivity.
Creation and industrialisation of Statements of Work, reuse of best practices, ...Production of proposal with short delays.
Follow-up of the Forecast.
2008-up to Sept 2010: Manager of Professional Services Operation team including presales activities on consulting and expertise ("Small Deals") and Third Party Products ; alignement of processes in accordance with new ERP implementation, Forecast follow-up and management of backoffice team (booking to invoicing)
Oct 2010 unitl now: Manager of a European Service Business Operation team
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NCR
- Network Engineer
1989 - 1995
From 1990 to 1994, LAN network engineer within the Professional Services department : delivery activities on main accounts.
Marketing support engineer on new netwark products from 1989 to 1990.
