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Isabelle POINT

Marseille

En résumé

18 years of international professional experience
Profit Center Management - Digital Marketing - Customer Service Management - Customer Loyalty


Mes compétences :
Google analytics
Communication
Marketing
SEO
Internet
Emailing
Community management
Google Adwords
SEM

Entreprises

  • VirtualExpo - Chief Marketing Officer

    Marseille 2011 - maintenant Building a marketing & communication
    Digital Marketing Strategy
    Launch of 4 specialized e-Magazines
    Launch of 4 blogs
    Corporate Communication
    Intern communication agency
    Intern advertising sales agency

  • ViTi (ISP) - Marketing & Sales Director

    2009 - 2011 FRENCH POLYNESIA - Papeete
    Launch of a new ISP/4G operator
    Business Plan
    Marketing Strategy

  • Mara Telecom - Marketing & Customer Relationship Consultant

    2008 - 2009 FRENCH POLYNESIA - Papeete
    Launch of a new 3G operator
    Definition of Marketing & Communication - Customer Relationship Strategy
    Distribution Channels Development - Export Strategy Consulting
    Loyalty, Churn & Dunning Solutions

  • Mediaserv - CMO - Call Center Director

    2006 - 2008 FRENCH WEST INDIES - Guadeloupe
    Launch of a new ISP
    Marketing & Communication
    - Brand Strategy - Prepaid Cards & Triple Play Offer Launch
    - Brand Communication Plan
    Customer Service (Call Center)
    - Multisites Teams (in and outsourcing)
    - Front and Back office Management

  • XTS Telecom (Groupe Kertel) - Managing Director Antilles-Guyane

    2004 - 2006 FRENCH WEST INDIES - Guyane / Guadeloupe
    Profit Center Management

  • XTS TELECOM - Marketing manager

    2003 - 2004 PARIS

  • Neuf Cegetel - Customer Loyalty Manager

    Boulogne-Billancourt 2001 - 2003 FRANCE - Paris

  • American Express - Card Product Manager

    RUEIL MALMAISON 2000 - 2001 FRANCE - Paris

  • Hamazaki-Wong Marketing Group - Marketing Assistant

    1997 - 1998 CANADA - Vancouver

Formations

  • UNF (Jacksonville Fl)

    Jacksonville Fl 1999 - 2000 MBA

  • Beijing University (Beijing)

    Beijing 1995 - 1997 Département de l'Enseignement du Mandarin aux Etudiants Etrangers

  • Universite Michel De Montaigne Bordeaux III

    Pessac 1991 - 1995 LCE chinois - japonais - coréen

Réseau

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