PARIS2013 - 2015The Market Associate is responsible for maximizing revenues for both Expedia & key hotel partners in the assigned region. The primary focus of this role is to aid internal management teams and key supply partners in identifying, implementing, and executing strategic initiatives which improve key business metrics, ensure Expedia's offerings are appropriately positioned to be competitive, and maximize opportunities for distribution and marketing of product offerings within the assigned region.
The Market Associates will partner closely with hotel partners in an effort to:
- Increase revenue opportunities
-Resolve content, rate, and availability issues
-Proactively secure additional inventory over high demand and compression periods
-Support efforts to improve market pricing and overall inventory competitiveness
-Secure value-adds and promotional offers
-Assist with the management of inventory blocks and rates to ensure accuracy of data and consistent supply
-Aid in business development with the acquisition of new properties and renewals
Position Responsibilities
-Effectively consult with hotel partners to secure competitive rates and deliver improved metrics; improve product competitiveness through effective price renegotiations
-Evaluate market trends and competitor activity; provide the Market Management team with analysis and recommendations for potential actions and next steps. This includes, but is not limited to: analyzing market competitiveness reporting, prioritizing daily/weekly hotel calls, reporting and tracking progress of programs and initiatives, and analyzing their impact on market performance
-Manage promotional campaigns in market, including pitching promotional opportunities to partners and soliciting deals from hotels
-Work with Market Management team to develop and implement strategies which ensure competitive pricing
-Maintain constant communication with Market Managers to ensure consistency of communications, partner messaging, and implementation and execution of market strategies
-Develop and share best practices with Revenue Specialist and Market Management teams to help optimize market competitiveness
-Review the quality of rates, inventory, and content on Expedia sites against competitors
-Support Market Management team with the development and delivery of partner communications
-Assist the Market Management team in prospecting new hotels and/or regional chains
-Participate in contract negotiations as needed.
-Support the process of onboarding a new partner upon acquisition of a new property by promoting the full product suite and initiatives
-Educate current partners on the full use of products and tools
-Lead ad hoc projects to improve product competitiveness and support productive revenue generation efforts in the market they support; this could include, but is not limited to: implementation of new systems, work processes and/or technologies, adoption of new initiatives, gathering information regarding Expedia's competition in a market, etc.
-Demonstrate the energy & drive to be a part of one of the most exciting teams within Expedia Inc.
Hyatt Student Prize 2012
- Vainqueur de la cinquième édition du Hyatt Student Prize
2012 - 2012Le Hyatt Student Prize vise à récompenser les leaders de demain, et élit chaque année le meilleur talent en hôtellerie restauration.
Sur 19 écoles participantes, 8 seulement sont allés en finales, qui s'est déroulé à Paris le 29 novembre 2012.
Sodexo
- Chargé de mission d'audit
Issy-les-Moulineaux 2012 - 2012- Analyse des dysfonctionnements liés à la production, réflexion afin de trouver des solutions pérennes, et mise en place de procédures afin de palier les dysfonctionnements.
- Etude de la structure des coûts et de la répartition des charges indirectes sur le produit fini et comparaison avec la méthode de répartition par activité (Activity Based Costing).
- Responsables des achats, responsable de l’économat et responsable clientèle pendant tout le mois d’août afin de garantir la continuité des opérations durant la période estivale.
Sodexo
- Chargé de développement
Issy-les-Moulineaux 2011 - 2012- Développement plein potentiel et commercial pour les restaurants d'entreprise de la région bourgogne, Rhône Alpes, Auvergne.
- Démarchage client afin d'augmenter la rentabilité de différents restaurants.
- Mise en place d’un programme de communication de l’offre d’un RIE afin d’augmenter le taux de prise des salariés des entreprises clientes.
- Création d’une offre séminaire pour un RIE afin de valoriser une salle de réunion sous-utilisée. Réalisation de toute l’étude de marché, création d’une offre compétitive afin de répondre à la demande des entreprises de la zone d’activité. Développement en cours, résultats attendus courant 2012.
- Etude de marché afin d’analyser le potentiel d’un Plaza in self pour un RIE.
Park Hyatt Jeddah
- Lounge Manager
2009 - 2010- Part of the pre-opening team of this 142 rooms hotel.
- In charge of a 15 people team to cover a 200 seat lounge operation and a cigar lounge
- In charge of the running operation and financial side of the outlet.
- Improving the level of service in order to reach Hyatt International brand standards. Reaching 85% to the first Maritz review for the lounge.
- Raising the revenue of the restaurant by motivating the staff in up selling
- Building a team spirit, in order to increase the level of service given to the guest
Park Hyatt Washington
- Assistant director for the Banquet department
2008 - 2009- I was assisting the Director of banquet in overseeing the seamless operation of the Banquet Service Department, comprising 15 meeting rooms with 890 square meters of premium meeting space, in this recently refurbished 215 room five star luxury international hotel, catering for high end corporate and social events in the USA’s national capital.
- implementation of a computer based program that calculate the exact cost of a function depending of various variables in order to charge the proper department when having internal events. So the F&B department was not affected by other department cost.
Formations
Institut Paul Bocuse (Ecully)
Ecully2011 - 2012master de management en hôtellerie et en restauration
