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Jerome GAUVIN

BORDEAUX

En résumé

My passion is leading multi-disciplinary teams through implementation of effective user experience planning strategies to a more innovative, successful, and profitable future.

► WHAT I DO: I deliver the business objectives and translate the UX planning strategies to value driven solutions. I am passionate about innovative service design solutions, user experience design, usability testing, methods and processes, cognitive science and human factor.

► HOW I DO: I am a seasoned professional able to work in multi-cultural and matrix organisations with major budget responsibilities. As a People Manager with strong organisational, communication, relational and coaching skills I am able to drive the teams into a perfect collaboration.

I listen. People communicate freely and openly with me and take risks in offering fresh ideas because they know I remain open, fair and calm – even during periods of high stress. My listening has helped me to deliver multi-million projects in time and under budgets. Please see the project section for more details.

I develop. My ability to merge analytic, strategic and creative thinking allows me to tweak the suggestions I hear and implement UX planning strategies in the most efficient and least time-consuming way. These approaches delivered outstanding results and generated multi-million revenues for companies and customers I work for.

I implement. Thanks to my ability to select the right people for the job and improving the performance of the existing team members, I have become a recognised Leader in driving organisations into prosperity and success.

Please read my Experience section to view details of how my executive leadership style and project management skills drove organizations to profound systematic improvements.

PROFESSIONAL ATTRIBUTES
Analytic, Intuitive, Creative, Collaborative, Efficient, Inspirational, Adaptable Integrity, Exceptional Customer Service, Team Building, Relationship Management, Excellent Communication

Mes compétences :
User experience
Usability
Veille technologique
Leadership
Planning stratégique
Wireframe
Mind Mapping
Service Design Strategy
Expérience utilisateur
Card Sorting
Management
UX
User interface design
E-commerce
Ergonomie
Communication
Web design

Entreprises

  • RACQ - Freelancer, UX Designer and Ecosystem Business Analyst

    2014 - 2015 • Analysing in deep digital experiences of the ecosystem of the digital life of a product
    • Designing conceptual interactions and lead the production in collaboration with other teams to master technological constraints
    • Creating an intelligent ecosystem across the digital channel (web, tablet, mobile…) to improve consumer multiplatform experiences
    • Working in SCRUM methodology and a lead UX approach

    Key achievements

    • Designing a multiplatform and digital experience in a scrum and lead UX approach

  • Everis - User Experience and Service Designer

    Madrid 2010 - 2014 During this position, my main task is to re-define and enrich the process of the Patent registration for the European Patent Office. First, we go through an iterative process of design thinking in order to provide innovation and guidelines of the future process. Then, with the help of end-users we start designing the future user experience. We elaborate together new cases and new scenarios matching the current and the future workflow. At the same time, new interactions are provided in order to fulfill these needs with a permanent and iterative feedback from participants. Details and small interactions are the further steps before assisting the graphical design and the implementation of the platform.

  • Alten Spain - Usability consultant

    Boulogne-Billancourt 2008 - 2010 User experience testing and human machine interfaces creation were the main tasks during this job position. As an example, I performed an ergonomic analysis and designed the interface (web and mobile) for medical software. I also defined during this position international environment studies, protocols of test and reports writing (whitepaper) for the obtained results.

  • Fatronik - Usability test expert

    2008 - 2008 Along this job position, I developed a device to detect the Freezing of Gait (FOG) for the disease of Parkinson and how to avoid this state for participants. During this 5 months project, hardware and software for data acquisition and analysis were developed. In addition, a 3D model of Motion Analysis was synchronized with data and videos in order to improve the identification of this phenomenon. At the end a scientific article named “Gait analysis in frequency domain for freezing detection in patients with Parkinson’s disease” was published.

  • Universidad de Malaga - Usability specialist

    2007 - 2007 The main tasks were the design and the execution of the testing protocol for a Brain Computer Interface system which allows participant to control a pointing device with their brain. Waves were interpreted in order to move the pointing device.

  • Thales - Web developer/Human machine interfaces specialist

    Courbevoie 2006 - 2006 During this position, it was build an interface design of an Intranet for Thalès in order to manage employees competencies. The migration of the data from Access to MySql with a re-design of the web portal (Web programming: HTML/MySQL/PHP) were performed.

Formations

  • University Of Pennsylvania (Philadelphia)

    Philadelphia 2014 - 2014 Gamification

    Gamification is the application of game elements and digital game design techniques to non-game problems, such as business and social impact challenges. I learnt the main mechanisms of gamification, why it has such tremendous potential, and how to use it effectively.

  • University Of Virginia (Charlottesville, Va)

    Charlottesville, Va 2014 - 2014 Design Thinking for Business Innovation

    I learnt the processes and tools used for design thinking, and their application in organizational situations.

  • Ecole Nationale Supérieure De Cognitique ENSC

    Bordeaux 2008 - 2008 Human Factors Engineering and Ergonomics

    - User Experience Interaction
    - Information architecture
    - Human-Machine Interface
    - Cognitive Science
    - Ergonomics

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