o MiFID Project: Update of client data management processes in line with the MiF EU directive (9 months)
o Fighting Back Program:
* Implementation of FO/accounting P&L balances and FO/BO trades/positions reconciliations (4 months)
* Payment Securization (12 months) & FED targets (6 months) Programs: Project Management Officer
• ARVAL France (BNP Paribas Group) – Business Processes & Organisation department – Paris: Implementation of a Project Management Office for ARVAL France business projects -20 per year- (5 months)
NEXANS, PARIS – Cables industry
- Marketing Assistant
2004 - 2004• Context: creation of an Operations direction, including a Marketing department
• Market studies & workshops coordination: marketing plans definition for each market segment
ALTRAN INFORMATION SYSTEMS – Organisation & IS Management Consulting
- Organisation & Change management consultant
2004 - 2007• FORTIS BANK – Operations – Paris/Brussels/Luxembourg: New client account opening process audit & optimisation in line with Fortis Group Client Data Management Core Model (6 months)
• BNP PARIBAS ASSURANCE – Finance Department – Paris: Performance assessment of the project management department, reorganisation & implementation of a Project Management Office (5 months)
• BNP PARIBAS – BDDF – “Accueil & Services” Program (2.200 French agencies renewal, cash management automation, client reception enhancement) – Paris (14 months):
o Assessment & optimisation of the global change management plan ; definition of a change management plan to support clients in the appropriation of their reniewed banking agency
o Implementation & promotion of the new service of vocal assistance on cashwithdrawal machines
o Definition of an internal & external communication plan for the Program
Gained expertise:
• Performance optimisation
• KYC & client data management
• Organisation & IT Core Model implementation
• Process cartography & optimisation
• Project & change management
• Marketing & communication
• Implementation of a CMMI 2 compliant project management methodology
INERGY AUTOMOTIVE SYSTEMS, PARIS – Automotive industry
- Marketing & Communication Assistant
2003 - 2004• Project management: new internet site creation, marketing & R&D intranet animation
• Market studies prior to new products development by R&D
• Definition & implementation of the communication plan for the last innovations
• Events organisation
ÉDITIONS DU PETIT FUTÉ
- Auteur
2001 - 2002Conception et redaction of the turistic guide "Séville Night&Day". 100.000 copies (february 2002).
Formations
PUC - Faculdade (Rio De Janeiro)
Rio De Janeiro2002 - 2003Maîtrise en Sciences Humaines
