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Lacroix NATHALIE

PARIS

En résumé

Because no IT company will never develop software that can reassure an over stressed executive, avert a crisis by sorting out a constant overloaded agenda, smooth a customer’s resentment and solve an issue half a world away — all within a single hour, and all without interrupting your executive to whom such problems might otherwise have proven a distraction ;
I enjoy using my willingness to stretch beyond my comfort zone to assume responsibilities such as:
Problem solver, troubleshooter, translator, help desk attendant, diplomat, human database, travel consultant, amateur psychologist, reverse mentor to guide new executives and ambassador to the inside and outside world.
Proactive, reactive and productive I keep projects on track and aim to be a substantial return on investment for my bosses.

Entreprises

  • My current project - Executive assistant / Sales Operations Support / International Event Manager

    2015 - 2015 A new challenge in which I'll provide valuable support to an organisation in an international environment.
    Highly adaptable and available; with my communication skills, my methodical abilities, my accuracy and my enthousiastic contribution I aim to have immediate impact on the business.

    *ability to implement standard procedures efficiently
    *facility to link with a team and network with related services
    *great availability and dedication to my responsabilities
    *proficiency at providing support and solving problems
    *keeping and organizing records
    *organising international meetings and events
    Are relevant skills to successfully manage an Executive Assistant / Office Manager role.

    Targeted areas : Bordeaux, Paris, Toulouse

  • Oracle - Executive Assistant to Vice Presidents & Sales Operations Support

    Colombes 1999 - 2014 Areas of expertise developed over 15 years of collaboration with Oracle;

    Managing international events in various contexts such as trade shows, partners forums, team meetings, incentives, VIP events, customers visits.

    Operations' key support;
    *Assisted with forecast consolidation and analysis;
    *Developed comprehensive pipeline reporting tools,
    *Delivered systems and process reinforcement and managed on-going CRM usability including efficiency training as needed,
    *Transfered new process knowledge.

    Providing support to executive staff and sales teams ;
    *Liaisoned between departments to ensure proper communication,
    *Tracking progress of key projects from start to finish,
    *Prepared presentations for on-site and off-site meetings,
    *Oversaw the tender process and collate the information from various departments,
    *Administrative support by way of heavy calendar management and document preparation,
    *All tasks involved in executive support for high-level management (emails, expenses, travels, visas, worlwide assistance).

  • IBM, Thales, Saint Gobain, and several SME - Functions in the areas of customer services, sales, logistics and purchases departments

    1987 - 1999 Functions in the areas of customer services, sales, logistics and purchases departments within the following companies : IBM, Thales, Saint Gobain, several SME (Textile Industry, Food-processing industry, Hotel - Catering & Collectivities Equipment trade).

    1995 - 1999 Commercial Assistant – E.G.T. (textile industry)
    1993 - 1994 Market Research Manager – IBM France
    1989 - 1992 Purchaser – THALES
    1989 - Logistics Assistant - Saint Gobain (Verreries Générales)
    1988 - 1989 Contribution to a small business company founded in the Hotel equipment trade
    1987 Sales representative in a Food Company – Conserverie Montponnaise

Formations

  • IFV

    Bordeaux 1987 - 1987 Degree in Sales Management from the Sales Management Institute at Bordeaux Chamber of Commerce.

  • Lycée Saint Joseph

    Sarlat La Caneda 1985 - 1985 Baccalauréat in Economics and Mathematics.

Réseau

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