Mes compétences :
Microsoft office
Excel
Sap hr
Sap bw
Board
Team Management
KPI's
Customer service
Recruitment
retail
maroquinerie
recrutement
luxe
international
kpi
approche directe
Entreprises
ERES - groupe Chanel
- Europe Boutique Department
2012 - maintenant
Desigual
- Business Partner HR
Barcelone2012 - 2012Manage Belgium and Ile de France Retail Divisions (respectively 7 stores, 3 openings by the end of 2012 and 7 stores, 1 opening by the end of 2012) from a Human Resources point of view:
• Manage new openings:
> Plan out team organization
> Recruit accurate profiles in line with the Company’s expectations
> Organize and provide training
• Support 14 Store Managers, their Assistants and their staff of employees (180 people):
> Plan and follow up work organization in line with sales results, sales goals and traffic
> Educate and develop each Manager to better understand the brand’s history and values
> Raise awareness on operating and staff costs
> Provide feedback on daily HR topics
> Spend 50% of working time in the stores
• Work closely with Sales Management to help reach the Company’s goals on a quantitative and qualitative point of view
• Work with HR Administration regarding contracts and payroll topics
• Manage legal topics and disciplinary actions
Tod's & Roger Vivier USA - New York
- Retail Coordinator
2011 - 2012Support Tod’s USA Retail Division management of 8 Tod’s (2011 sales: $37.5 Million) and 2 Roger Vivier (2011 sales: $6.2 Million) Company owned boutiques, ensure that each store is operationally efficient, delivering the world class service:
• Support 10 Boutique Managers, 10 Assistant Managers and their staff of employees (60 people):
> Provide daily market specific feedback to ensure Operational, Budget, Human Resources and Visual Goals are achieved
> Educate and develop each Manager to better understand Tod’s history, heritage and craftsmanship
• Monitor store sales:
> Audit daily transaction reports and KPI’s (UPT, ADT, Conversion Rate…)
> Develop and implement Excel templates to better monitor daily, weekly and monthly Boutique and Sales Associate goals
> Assist with bi-weekly Boutique Managers’ conference call which deliver support for elevating the boutiques, sales, people, the product and the presentation
> Monitor Sales Associates’ productivity weekly and monthly
• Management of a Roger Vivier sample sale
• Work with Merchandising division to meet visual expectations according to Company standards
• Work with Marketing and PR divisions to identify and execute national and regional opportunities to enhance brand awareness within the 8 markets within the USA
Louvois Conseil - Paris, France
- Consultant
2010 - 2011Advise firms and recruit Retail, Marketing, Creative, Human Resources, Accounting and Finance profiles for famous fashion and retail firms:
• Client management:
> Needs identification and analysis
> Job specification identification, writing of accurate and comprehensive job description
> Research methodology set-up (headhunting, own specialized database, job boards, websites…)
> Benchmark for clients: market trends in terms of salary, availability, candidate pool, industry activity
> Decision making advisory
• Candidate management:
> Screening of candidates before their interviews
> Evaluation in line with job order request during the interviews
> Provide information on clients and job specifications
> Coaching and counsel to candidates to succeed during interviews
• Sales and administration activities:
> Writing proposal documents
> Writing and strategic placement of advertisements
> Delivering results within time constraints
L'Oréal Produits Professionnels - Paris, France
- Human Resources Assistant Manager for Sales Staff
2007 - 2009Human Resources Project Leader
Create an Intranet Website for the Branch, in charge of developing the “HR Section” :
• Website development : coordination of internal project members and of external webmaster support
• Needs analysis of L’Oréal employees
• Website architecture design and content drafting of the « HR Section »
Human Resources Assistant Manager for Sales Staff
• Recruitment:
> Assessment centers organization
> Sales staff recruitment follow-up
• Participate in proactive and preventive management of human resources through anticipating collective employment transitions and preparing individual professional projects
• Business expenses management :
> Expenses policy drafting for 2008
> Sales staff business expenses control
• Compensation policy :
> Preparing the annual pay negotiations
> Commercial proposal draw-up
Selectiv Conseil - Paris, France
- Recruitment officer
2005 - 2007Recruit Retail staff members : Sales Assistants, Shop Managers, Check-out Assistants, Stock Control Managers, Merchandisers for famous luxury firms :
• Complete follow-up of recruitments :
> Needs analysis with clients
> Sourcing of candidates (circulation of job-vacancies on specialized medias, head-hunting, campus management)
> Recruitment interviews
> Update of professional references
> Decision making advisory for clients and candidates
• Recruitment databases development and management
Tod's Italy - Milan
- Retail Europe Human Resources Manager’s Assistant
2004 - 2004• Participation in recruitments: assessment centers, individual recruitments, follow-up of recruitment files
• Updating of the Human Resources Management tools
• Sales assistant