Laetitia COLLE

En résumé

Entreprises

• ERES - groupe Chanel - Europe Boutique Department

  2012 - maintenant

• Desigual - Business Partner HR

  Barcelone 2012 - 2012 Manage Belgium and Ile de France Retail Divisions (respectively 7 stores, 3 openings by the end of 2012 and 7 stores, 1 opening by the end of 2012) from a Human Resources point of view:
  • Manage new openings:
  > Plan out team organization
  > Recruit accurate profiles in line with the Company’s expectations
  > Organize and provide training
  • Support 14 Store Managers, their Assistants and their staff of employees (180 people):
  > Plan and follow up work organization in line with sales results, sales goals and traffic
  > Educate and develop each Manager to better understand the brand’s history and values
  > Raise awareness on operating and staff costs
  > Provide feedback on daily HR topics
  > Spend 50% of working time in the stores
  • Work closely with Sales Management to help reach the Company’s goals on a quantitative and qualitative point of view
  • Work with HR Administration regarding contracts and payroll topics
  • Manage legal topics and disciplinary actions

• Tod's & Roger Vivier USA - New York - Retail Coordinator

  2011 - 2012 Support Tod’s USA Retail Division management of 8 Tod’s (2011 sales: $37.5 Million) and 2 Roger Vivier (2011 sales: $6.2 Million) Company owned boutiques, ensure that each store is operationally efficient, delivering the world class service:
  • Support 10 Boutique Managers, 10 Assistant Managers and their staff of employees (60 people):
  > Provide daily market specific feedback to ensure Operational, Budget, Human Resources and Visual Goals are achieved
  > Educate and develop each Manager to better understand Tod’s history, heritage and craftsmanship
  • Monitor store sales:
  > Audit daily transaction reports and KPI’s (UPT, ADT, Conversion Rate…)
  > Develop and implement Excel templates to better monitor daily, weekly and monthly Boutique and Sales Associate goals
  > Assist with bi-weekly Boutique Managers’ conference call which deliver support for elevating the boutiques, sales, people, the product and the presentation
  > Monitor Sales Associates’ productivity weekly and monthly
  • Management of a Roger Vivier sample sale
  • Work with Merchandising division to meet visual expectations according to Company standards
  • Work with Marketing and PR divisions to identify and execute national and regional opportunities to enhance brand awareness within the 8 markets within the USA

• Louvois Conseil - Paris, France - Consultant

  2010 - 2011 Advise firms and recruit Retail, Marketing, Creative, Human Resources, Accounting and Finance profiles for famous fashion and retail firms:
  • Client management:
  > Needs identification and analysis
  > Job specification identification, writing of accurate and comprehensive job description
  > Research methodology set-up (headhunting, own specialized database, job boards, websites…)
  > Benchmark for clients: market trends in terms of salary, availability, candidate pool, industry activity
  > Decision making advisory
  • Candidate management:
  > Screening of candidates before their interviews
  > Evaluation in line with job order request during the interviews
  > Provide information on clients and job specifications
  > Coaching and counsel to candidates to succeed during interviews
  • Sales and administration activities:
  > Writing proposal documents
  > Writing and strategic placement of advertisements
  > Delivering results within time constraints

• L'Oréal Produits Professionnels - Paris, France - Human Resources Assistant Manager for Sales Staff

  2007 - 2009 Human Resources Project Leader
  Create an Intranet Website for the Branch, in charge of developing the “HR Section” :
  • Website development : coordination of internal project members and of external webmaster support
  • Needs analysis of L’Oréal employees
  • Website architecture design and content drafting of the « HR Section »
  
  Human Resources Assistant Manager for Sales Staff
  • Recruitment:
  > Assessment centers organization
  > Sales staff recruitment follow-up
  • Participate in proactive and preventive management of human resources through anticipating collective employment transitions and preparing individual professional projects
  • Business expenses management :
  > Expenses policy drafting for 2008
  > Sales staff business expenses control
  • Compensation policy :
  > Preparing the annual pay negotiations
  > Commercial proposal draw-up

• Selectiv Conseil - Paris, France - Recruitment officer

  2005 - 2007 Recruit Retail staff members : Sales Assistants, Shop Managers, Check-out Assistants, Stock Control Managers, Merchandisers for famous luxury firms :
  • Complete follow-up of recruitments :
  > Needs analysis with clients
  > Sourcing of candidates (circulation of job-vacancies on specialized medias, head-hunting, campus management)
  > Recruitment interviews
  > Update of professional references
  > Decision making advisory for clients and candidates
  • Recruitment databases development and management

• Tod's Italy - Milan - Retail Europe Human Resources Manager’s Assistant

  2004 - 2004 • Participation in recruitments: assessment centers, individual recruitments, follow-up of recruitment files
  • Updating of the Human Resources Management tools
  • Sales assistant

Formations

• Université Paris Dauphine

  Paris 2007 - 2008

• Skema Business School

  Lille 2003 - 2007

• Lycée Rodin

  Paris 2001 - 2003 Voie Eco

• Lycée Rabelais

  Meudon 1998 - 2001 Economie, sociologie

Réseau

• Aurélia BRUEL

• Caroline TOUBOUL

• David BEST

• Elodie TISON

• Nawal LAOUI

• Sandra DELBAR

• Sandra OLIVEIRA