VIACCESS-ORCA
- Senior Technical Customer Support at VIACCESS-ORCA
2016 - maintenantQuality and Process management , Orange Subsidiaires relationship management, Support Team leading, Support Team building activities, Coordination with other Viaccess-Orca Teams, Technical Support for Customer
Orange Business Services IT&L@bs
- Ingénieur d'études
Paris2013 - 2016Technical Customer Support Engineer at Viaccess-Orca :
Customer relationship management, Support ON-SITE Team leading, Coordination with other Viaccess-Orca Teams, Technical Support for Customers, Team building activities
Peaks
- Ingénieur Réseaux & Télécoms
LYON2010 - 2013Technical Customer Support Engineer at Viaccess-Orca :
Customer relationship management, Coordination with other Viaccess-Orca Teams, Technical Support for Customers, Technical documentation Referent, Team building activities