Laurent COUSIN

En résumé

Entreprises

• InterCall France/ West - EMEA Sales Engineer

  2015 - maintenant In this role, I support EMEA Sales with West’s product portfolio and advanced technical solutions. West offers world-class conferencing, collaboration and Unified Communications solutions to organizations globally.
  
  
  Main Responsibilities
  • Lead technical discussions regarding West solutions throughout the sales cycle
  • Participate in consulting around the West solution offering to our customers
  • Present product technology, infrastructure and security information to customers Key Decision Maker(s)
  • Take ownership of validating West solutions with customers, including managing proof of concept, conducting network assessments and product troubleshooting
  • Provide technical product knowledge to sales
  • Manage product lifecycle and upgrades
  • Work with selected West partners to provide pre and post-sales support
  • Support RFI/RFP team
  

• Intercall - Bridge and Telecom Engineer

  Fès 2004 - 2016 English
  * Ensure the configuration, installation and backup of Audio
  conferencing equipment on Linux, Solaris and Windows systems.
  * Level two of bridge incidents and customer requests. Responsible for
  operating and maintaining the network monitoring solution Bigbrother
  Pack Office IT & Telecom skils by an ESXI solution.
  * Local IT administrator, in charge of information system, telecom andVideo conference equipment (Cisco MX300, Polycom HDX8000 and
  group 500)

• Colt Telecommunications - Network Supervision engineer

  2002 - 2004 * Provide supervision and configuration of south European Colt network,
  comprising French, Spain and Italy.
  * Work on DSL (Siemens and Alcatel)
  WDM (ONI 2500 and 7000)
  ATM (Omnistack switchs, administrated by Hp openview)
  SDH (Sagem/Marconi Multiplexer)
  PDH (Nokia and Aeta equipment and administrator)
  * Transmission technical support for customers using Colt bandwidth. ;
  * Supporting and maintaining the network remotely. ;
  * Written technical procedures, allowing a better management of the
  customer incidents

• Colt Telecommunication - Operator of supervision

  1999 - 2002 Within switching department:
  * Responsible for supervision and maintenance of Nortel DMS 100, NAS
  and Siemens PTS equipment.
  * Using protocol analyser like MPA from GN NETTEST and Auroras.

• RSLCOM France - Engineer

  1998 - 1999 RSLCOM France, Responsible for maintenance by remote management
  of routing calls equipment.

Formations

• Telecom Lille 1

  Villeneuve D'Ascq 2009 - 2010 Professional license Network and Telecom specialist CGIR.

• IUT Calais

  Calais 1996 - 1998 DUT Electric and computer industrial genius at the technical university institute

• Lycée Blaise Pascal (Longuenesse)

  Longuenesse 1994 - 1996 Baccalaureat Sciences and Industrial Technologies
  
  electronic option

Réseau

• Abdelatif ZEROUAL

• Gabriel HAIDER

• Grégory CLADERA

• Gwennhael AUDRAN

• Luc CHOSAL

• Pierre BOUTIN

• Sylvain NARDON

• Thomas BEAUDOIN