PARIS
At CGI Business Consulting, within the "Digital Business" Business Team (approx 100 consultants), I am focussed on reorganization and IS projects regarding the "Digital Customer".
CRM is changing, new usages based on mutliple digital touchpoints need to be taken in account, but always, projects need to be fulfilled with maximum efficiency.
I bring with me a wide persepective, from strategic ROI to IT, always trying to be loud and clear, paragmatic and result-oriented.
Success for my customers and projects, and daily fun at work, this brings fuel to my personal business engine.
Specialties: CRM Roadmaps & visioning, Customer & Consumer strategy, Customer experience, Digital strategy, CRM Solutions choice, CRM implementation, Program Management
Mes compétences :
Conseil
Management
Gestion de projet
