Paris2010 - 2012Ressource Planner in Sitel in the ROC (Ressources Optimization Center), responsible of sizing and forecasting many accounts ( SFR, La Poste , Samsung…).
Sitel
- Senior Team Manager
Paris2009 - 2010December 2009 to April 2010 : Senior Team Manager in Sitel for the Operation Samsung Electronics – Brown Products.
February 2009 to November 2009 : Senior Team Manager in Sitel for the Operation Bell Canada (telephone operator in Canada) for Quebec region.
Webhelp
- Supervisor
2006 - 2009August 2008-January 2009: Supervisor in Webhelp for the Setup of eBayAutoPro.com (subsidiary of the famous group eBay.com).
July 2007 / August 2008: Supervisor in Webhelp for PIXMANIA.COM (specialized in multimedia products and subsidiary of FOTOVISTA group).
