Provide technical support for any aspect of the information systems department, including computer hardware, operating systems, applications and networks. Requires troubleshooting and good human communications skills, and technical assistance from a hardware manufacturer, software publisher, internal Service Desk, educational institution or third-party support company. The most important thing to understand about getting help from tech support people is the amount of detail you need to supply them.
Mes compétences :
Système d'information
Programmation
Conception
Hotline technique