Mes compétences :
COMMERCE
Communication
E commerce
Marketing
Publicité
Entreprises
EGENCIA
- Key Account Manager International Strategic Accounts
Paris La Défense cedex 2009 - maintenant•Development of a long-term value relationship with high-level executives (Portfolio : 47M€ gross booking/year)
•Increase of wallet share & profitability by selling new lines of revenues and developing hotel attached rate (+3-5%/year)
•Development of new countries & subsidiaries (growth: +10-15%/year)
•Answer renewal Request for Proposals and re-negotiate contract
•Coordinate Implementation and Account Management processes with international counterparts across all geographies
•Project managed the development and integration of complex new technological solutions (e.g. Single-Sign On, HR data integration solutions, new technological functionalities, specific reporting features)
•Churn rate decrease (down from 6% to 3%)
•Management of an Account Manager Support
EGENCIA
- Sales Manager
Paris La Défense cedex 2006 - 2009•Hiring, training & management of 5 people
•Increased team's productivity through new sales organization, processes & constant training
•Improved churn rate (down from 8% to 6%)
•Wallet share monitoring & development (Portfolio: 100MEuros gross booking, 400 accounts, growth: +30%/year)
•Launched & managed growth initiatives to increase hotel attached rate (through Direct Marketing, Sales & Customer Services initiatives; growth: +5pts)
•Leading deal negotiations with Account Management team
•Selling new services & shared savings plans (+100KEuros of additional revenues/year)
ECircle
- Field Sales
2005 - 2006•Business Development of International Retail Business, Banking & Leisure Travel Key Accounts
•Consistently hitting targets & delivering results in incremental growth through new sales (e.g. e-mailing solution, sale & rent of e-mail addresses databases)
•New Sales: 370KEuros (+6%)
