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Marc SWANSON

PARIS

En résumé

Writer - Editor - Terminologist - Translator - Teacher

When Isaac Asimov was asked what he would do if the doctor gave him six months to live, he replied, "Type faster."

I understand that passion for communicating because I share it.

Entreprises

  • Capsule Technologie | a Qualcomm Life Company - Senior Technical Writer

    2013 - maintenant

  • Freelance Technical Writer - Writer

    2012 - 2013 Current contract -
    Where: The computing services of a major hotel chain

    What: System hardening guides

    Why: PCI DSS compliance

    What I'm learning:
    - PCI DSS norm
    - Hardening procedures at all component levels
    - The curious differences in writing for an enterprise that does not sell software!

  • Trace One - Knowledge Manager

    2008 - 2012 “Knowledge manager” is a useful way to summarize a number of activities related to written communication:

    - User Documentation: classic technical writing
    - Translation I: direct translation of French originals
    - Translation II: supervising translation projects sent to external agencies
    - Knowledge audits: identifying internal knowledge, and -
    - Internal process documentation: documenting it for facilitated knowledge transfers
    - Knowledge retention: conducting the accelerated knowledge audit for key departing employees
    - Intranet: both technical (SharePoint) management and content production

  • Axway / Sopra - Documentation Manager - Head Writer

    1997 - 2008 My 'missions' changed a lot over the years, but included at least:
    - Wrote the user doc
    - Built the user doc team
    - Maintained the terminology and tried to manage it
    - Supervised outsourced translation
    - Wrote the website
    - Wrote the collaterals

Formations

Réseau

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