2001 - 2009Manage and implement all training projects on the Belux marketCoordination of all Amadeus and Microsoft Office training sessions at Belux level.These courses can be standards or tailor made (on site or in house). . I give these courses in 3 languages: English, Dutch and French.Provide existing clients and internal staff with appropriate training programSet up tailor made courses, presentations. Prospect new clients Coach the trainers and provide onsite support to the customersCreate / Update documentation and working procedures when needed Create new type of courses, according to the market's needsIntensive contacts and continuous communication with participants/customersGuarding the quality of the courses and thorough follow-up of the sessions
Amadeus Benelux
- Training Coordinator
2001 - 2009- Manage and implement all training projects on the Belux market- Coordination of all Amadeus and Microsoft Office training sessions at Belux level.These courses can be standards or tailor made (on site or in house).- Provide existing clients and Amadeus staff with appropriate training programme. I give these courses in 3 languages: English, Dutch and French.- Set up tailor made courses, presentations…- Prospect new clients - Coach the trainers and provide on site support to the customers- Create / Update documentation and working procedures when needed - Create new type of courses, according to the market’s needs- Intensive contacts and continuous communication with students- Guarding the quality of the courses and thorough follow-up of the sessions
ICSAT
- Implementation Manager
2000 - 2001Responsible for of the Booking Wizard product at international level. Responsible for the Booking Wizard training sessionsWorldwide Key role in the implementation of the system, organisation of training, business analysis; help desk, support on site and developmentEklektika (Microsoft certified solution provider)
ICSAT
- Booking Wizard implementation Manager
2000 - 2001
Eklektika
- Training Manager Microsoft applications
1999 - 1999Organize and liaise with customers, finding out their requirements and prepare the Microsoft Office training accordinglyGive Microsoft Office training in 3 languagesEnroll some freelance trainers when I was not availableCreate user's guides and documentation
Quality Training Belgium
- Master Microsoft Office Instructor, Founder & Managing Director
1998 - maintenantI am certified by Microsoft as Master Microsoft Office Instructor ( MMI ) and I give training in French, Dutch, English.All Office versions can be covered during the training sessions and the courses can be fully customized, according to the user's needs.I can provide training sessions linked to the following topics:- Excel 2003/2007/2010 all levels- Word 2003/2007/2010 all levels- PowerPoint 2003/2007/2010 ( including presentation skills ) all levels- Outlook 2003/2007/2010 ( including time management ) all levels- Business Contact Manager- Access 2003/2007 - Publisher- Google applications- Mac environment- Internet - Windows ( XP/Vista/Seven ) for end users
